Reviews (938)

The dentist is amazing with kids.

Outpatients
June 18, 2024
Excellent dental treatment received. The dentist is amazing with kids.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Dental team.

Best Wishes, the Patient Experience Team.


Provider responded

Great hospital but parking is a challenge

June 18, 2024
Great hospital with excellent staff and facilities.
Finding parking is the biggest challenge. At times I have to wait for over an hour for bloods, which is frustrating. My daughter has had many scans and x-rays in the last few years
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent treatment was received.

June 18, 2024
My daughter had ENT surgery and was in hospital for a week. Excellent treatment was received.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the ENT team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent support from speech and language

June 18, 2024
My daughter was referred for speech and language therapy. The support received was excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Speech and Language Therapy team.

Best Wishes, the Patient Experience Team.


Provider responded

Audiology is excellent.

June 18, 2024
My daughter has received excellent treatment from the audiology department.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with Audiology.

Best Wishes, the Patient Experience Team.


Provider responded

Very helpful and kind staff

June 10, 2024
Very helpful and kind staff. Excellent dental treatment provided to my 7 year old daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

A 6 hour wait.

Accident and emergency services
June 10, 2024
I waited for 6 hours without any proper support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.
Best Wishes, the Patient Experience Team.


Provider responded

Very good experience with the hospital.

Oncology
June 9, 2024
They are the most caring people I have ever seen. Especially the Oncology team. Always there when you need them no matter your background. They are always there to support in any situation.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the Oncology team. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Not enough support

Outpatients
June 5, 2024
I have an appointment here and he had an operation but apart from that I don't have any other support from any service. My son needs further support for autism.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your concerns.
Best Wishes, the Patient Experience Team.


Provider responded

The staff are lovely.

June 5, 2024
Been using them for 5 years. It's very hard to find parking. We have a blue badge and still find it hard. The staff here are lovely. It's also clean and nice. The waiting time is quite long. I have to wait over 30 minutes most of the time which is hard with special needs children. The blood tests are okay but that depends on which day it is.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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