Reviews (1391)

Felt welcomed by them

Outpatients
March 4, 2025
They checked the scar on my face after an operation last year. They were nice and felt welcomed by them.
Anonymous

Doing what they can

Accident and emergency services
March 4, 2025
My daughter has an asthma attack every second week. Were here all of the time. The hospital are doing what they can about it.
Anonymous

A fast referral to ENT

Ear Nose and Throat
February 26, 2025
My son was referred to ENT. It was a fast referral and the consultant was very fruitful.
Anonymous

Best possible care and treatment

February 26, 2025
My son was provided with the best possible care and treatment by helpful staff during his stay.
Anonymous

A helpful consultant at ENT

Ear Nose and Throat
February 26, 2025
I was referred to ENT and today I saw a very helpful consultant. They explained the condition and the treatment plan for it very well.
Anonymous

Brilliant care

Paediatrics/children services
February 26, 2025
Brilliant treatment at paediatrics. The care and advice regarding my son's growth and development is brilliant.
Anonymous

Can't fault A&E

Accident and emergency services
February 26, 2025
I can't fault A&E. It's better than outpatients. At least they provide medication and try to diagnose the problem.
Anonymous

Lack of diagnosis

Outpatients
February 26, 2025
The have done tests 7 times now and still unsure what to do. Complete lack of care and diagnosis.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

No diagnosis

Ear Nose and Throat
February 26, 2025
We have visited ENT 10 times and still there is no diagnosis.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Excellent pharmacy and facilities

Outpatients
February 26, 2025
The pharmacy provides a 5 star service with excellent customer service. The facilities at the hospital are excellent and so too are the staff. The parking is horrible as it can take a while to find parking.
Anonymous

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating