Reviews (1313)

Kind and helpful staff

December 16, 2024
Very kind and helpful staff at audiology. They always provide excellent advice and support.
Anonymous

Excellent care provided.

Outpatients
December 16, 2024
Excellent care provided before and after eye surgery. Today we are here for a follow up appointment.
Anonymous

Very good and nice staff

December 10, 2024
They are very good and very patient with my daughter. The doctors and receptionists are nice.
Anonymous

Excellent check up and medication given

Accident and emergency services
December 9, 2024
I waited for 2 hours but was seen by a nurse in between. The doctor did an excellent check up and provided medication that I needed.
Anonymous

Helpful and supportive A&E staff

Accident and emergency services
December 9, 2024
I have been to A&E many times and the minimum waiting time is 2 hours. The staff are very helpful and supportive though.
Anonymous

Seen within an hour

Accident and emergency services
December 9, 2024
My 6 year old brother was seen within an hour and was provided with excellent care and treatment.
Anonymous

Really Bad

Accident and emergency services
December 5, 2024
The Badger Centre told me to take my 5 month old daughter to hospital as was worried she may be dehydrated. Sat in waiting room from 8pm. It's 6am now and I'm still sitting here waiting. No Dr came to us.
Absolutely awful. No excuses
Mehreen

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

They helped me a lot

December 3, 2024
I waited 4 hours at A&E and the nurse that saw me was really nice. She told me I would have to wait for a doctor as I had hurt my skin on my knee after falling off my bike. The doctor told me it needed stitches and a clean which hurt a lot but they helped me in the end. Wish I had gone there first.
Anonymous

They found a cyst during an x-ray on my toe

December 3, 2024
I thought I had fractured my toe and they said they would need to do an x-ray. When they did the x-ray they found a cyst in my leg. They had to then drain it and take samples to make sure it wasn't cancerous, which it wasn't. They told me to keep an eye on it and if it irritated me to go straight back to them to make sure it was nothing bad.
Anonymous

X-ray were really fast and kind

December 3, 2024
They were really fast at x-ray. They saw something on the x-ray other then the break in the toe and got the doctors to look at it. They kept me calm and told me not to worry. They were really kind.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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