Reviews (1391)

Communication isn't good

Outpatients
February 5, 2025
Not good at communicating with other departments. Getting play workers or a disability nurse is difficult to help with the appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Excellent and quick

February 4, 2025
Excellent service provided all of the time. They sort medication quickly.
Anonymous

A 6 hour wait in A&E

Accident and emergency services
February 4, 2025
We had a 6 hour wait in A&E before proper treatment was received.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations with the waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Failed discharge

February 4, 2025
My son had his hernia operation and was discharged the same day. After 24 hours we were taken back to hospital as it was a failed discharge.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations and your son was re-admitted. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Helpful and fast at medicine chest

February 4, 2025
Very busy all of the time but the staff are very helpful and they sort medication quickly.
Anonymous

Proper treatment starting soon

February 4, 2025
Today we had our first appointment with them. They did the initial test and will call us back in 10 days for the start of proper treatment.
Anonymous

Excellent support

Paediatrics/children services
February 4, 2025
We are always seen on time and provided with excellent support, care and information.
Anonymous

Very helpful, amazing consultant

February 4, 2025
We were seen 40 minutes late but the consultant was amazing, very helpful and he explained everything in layman's terms.
Anonymous

Good

Ear Nose and Throat
February 4, 2025
It was the first consultant appointment today everything was good.
Anonymous

5 stars here

February 4, 2025
My child was born with a tumour and at 3 weeks old had to have it removed. Today is a check up. Everything is 5 stars here.
Anonymous

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating