Reviews (1391)

Second to none

Outpatients
February 4, 2025
12345
My daughter is being treated at cardiology and the support, information and care is second to none.
Anonymous

Seen within an hour

Accident and emergency services
February 4, 2025
12345
The nurses at A&E are very helpful, my daughter was seen within an hour and excellent care and support was provided.
Anonymous

10 hours waiting time

Accident and emergency services
February 3, 2025
12345
The hospital was full of patients, hardly any chair to sit down on. Within 30 of our arrival at the hospital the consultant came out and announced that the average wait time is up to 10.5 hours. Really? With all these sick children??
Amin

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations in relation to the waiting times and lack of seating. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Seen within the hour

Accident and emergency services
January 27, 2025
12345
Very helpful staff. My son was seen within an hour and shifted to a ward for further treatment and support.
Anonymous

Brilliant support and treatment

January 27, 2025
12345
My son had Kawasaki disease and was provided with brilliant support, care and treatment.
Anonymous

Good staff

January 7, 2025
12345
The staff are good at the hearing clinic. They see her the same day as ENT and there is good communication.
Anonymous

Helpful at ENT

Ear Nose and Throat
January 7, 2025
12345
It's good and they are really helpful are ENT.
Anonymous

Happy with the service

January 7, 2025
12345
The hearing department has been good. We have been discharged today. We have been 3 times to check his hearing and speech. They're happy for him to be discharged and continue with SALT. I'm happy with the service.
Anonymous

Excellent

Accident and emergency services
January 7, 2025
12345
The A&E staff were excellent. He was seen straight away. They offered us tea and were so kind and thorough. They did scans and other checks and asked us to stay overnight. They sent us home the next day with an appointment at neuro.
Anonymous

Great and helpful service

January 7, 2025
12345
It's perfectly fine. They are all excellent. The care is excellent. In November my son fell out of a first floor window and they have seen him regularly ever since. A great and helpful service.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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