Birmingham Childrens Hospital

Feedback Rating

Based on 938 reviews
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NHS patients accepted

Reviews (938)

Kind and helpful staff

unknown
April 29, 2024
They have taken excellent care of my 5 year old son. The staff are very kind and helpful
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

Excellent but long waits and no parking

unknown
April 29, 2024
Excellent support provided in the last few years. They are very good in assessments and treatment but the only challenge is the long waiting time and lack of parking.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, though we are sorry to learn of the challenges you have experienced with parking. we will share your feedback.

Best Wishes, the Patient Experience Team.

Provider responded

Seen straight away

Accident and emergency services
April 29, 2024
We were transferred here by ambulance and was seen straight away. Excellent care and treatment provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Emergency Department team.

Best Wishes, the Patient Experience Team.

Provider responded

Excellent trauma nursing team

unknown
April 29, 2024
Excellent nursing team and support staff at the trauma unit. Excellent care and treatment provided.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Trauma Nursing team.

Best Wishes, the Patient Experience Team.

Provider responded

Consultants listen to our concerns

Outpatients
April 29, 2024
The epilepsy clinic always runs on time and the consultant listens to our concerns and explains everything very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the team.

Best Wishes, the Patient Experience Team.

Provider responded

Taken great care of my son

unknown
April 29, 2024
The heart unit have taken great care of my son over the years. Excellent staff, especially the nursing team, very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Heart Unit team.

Best Wishes, the Patient Experience Team.

Provider responded

2 hour wait but referred on for treatment

Accident and emergency services
April 29, 2024
I waited for 2 hours in A&E but was seen by a very kind and helpful doctor who referred me to ENT for further support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Emergency Department team.

Best Wishes, the Patient Experience Team.

Provider responded

Treatment explanation was great

Ear Nose and Throat
April 29, 2024
We just had a very good appointment with the consultant. The treatment explanation was great.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the ENT team.

Best Wishes, the Patient Experience Team.

Provider responded

Excellent care at dermatology

unknown
April 29, 2024
Excellent care and treatment at dermatology during and after covid.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with Dermatology.

Best Wishes, the Patient Experience Team.

Provider responded

I give them 5 stars

Outpatients
April 29, 2024
I will give them 5 stars for the high level of care and treatment provided at orthodontics.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Orthodontics team.

Best Wishes, the Patient Experience Team.

Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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