Reviews (1391)

Excellent follow ups

February 4, 2025
Follow up appointments have been excellent.
Anonymous

Five star service at audiology

February 4, 2025
We got an appointment within a week of referral. A five star service provided.
Anonymous

The care and support is excellent

Ear Nose and Throat
February 4, 2025
My daughter is being treated for an ear infection and care and support is excellent. She was referred to the audiology department by the consultant.
Anonymous

Very helpful staff at medicine chest

February 4, 2025
Very helpful staff. They arranged the medication from outside as they didn't have it in stock. I came to pick it up the next day.
Anonymous

Consultant explained very well

Ear Nose and Throat
February 4, 2025
Although the referral to ENT took a long time the Consultant explained everything very well and gave medication.
Anonymous

Long waits for bloods

Outpatients
February 4, 2025
Long waits all of the time. Today we have been waiting for more than one hour and no sign of our turn for blood tests.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations on waiting times. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Fast moving A&E department

Accident and emergency services
February 4, 2025
Very busy but a fast moving environment. They see you within 2 hours. The staff are kind and helpful.
Anonymous

Excellent dental treatment

Outpatients
February 4, 2025
My son received excellent dental treatment. The dentist was amazing, very helpful and explained everything very well.
Anonymous

A wonderful ENT doctor

Ear Nose and Throat
February 4, 2025
My son had an ear infection and was treated by a wonderful doctor. He arranged for all his medication and follow up appointments.
Anonymous

Very supportive staff

Radiology
February 4, 2025
All of the scans and x-rays were done for my daughter over there. The staff were very supportive and engaged very well with us.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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