Reviews (812)

Thank you very much

January 4, 2024
The treatment, care and support received is second to none. Thank you very much.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Amazing care received.

January 4, 2024
Amazing care received over the years. They involve patients and the family before making any decisions.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

First visit ran on time.

January 4, 2024
This is our first visit. We came by train. It was a bit of a walk from the train station to the hospital. The doctors and nurses are very supportive and helpful. The appointment with the consultant was on time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

I love this hospital

January 4, 2024
I love this hospital. I have been coming here for the last 7 years. The doctors and nurses are all very kind and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Super care and support

January 4, 2024
We have been coming here since 2016. The care, help and support received has been super good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Treatment is excellent

January 4, 2024
Parking is very difficult to find and very expensive. The treatment and care is excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of you issues with parking. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent treatment and care

January 4, 2024
Parking is always an issue otherwise treatment and care has been excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of your parking issues. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Brilliant service

January 4, 2024
We're regular users as the children's and the service is brilliant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Staff are amazing

January 4, 2024
I don't have to wait for a long time, they see me straight away. The staff are amazing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Long wait for appointment

January 4, 2024
I was referred to the children's by my GP and it took 8 months to get my first appointment with a consultant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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