Reviews (1201)

It's all good at fracture clinic.

Accident and emergency services
September 2, 2024
They are on the ball at A&E. Really good. Because it was an RTC, she went straight into triage, she was there for 4 hours before being put on a ward.
Anonymous

It's all good at fracture clinic.

Outpatients
September 2, 2024
It's our fourth visit to the fracture clinic and it's all fine. It's all good with arranging appointments. I had to come for an emergency appointment and they arranged it for the next day.
Anonymous

Good, no problems.

August 28, 2024
It was good. I don't have any problems.
Anonymous

Very good.

August 28, 2024
Very good.
Anonymous

Excellent care taken of my 4 year old son

Ear Nose and Throat
August 23, 2024
Excellent treatment and care provided to my 4 year old son at ENT.
Anonymous

They get my son involved

Outpatients
August 23, 2024
The audiology department call him by name, they remember him and they try to get him involved. He knows the drill and he looks forward to it.
Anonymous

Really friendly staff

Ear Nose and Throat
August 23, 2024
We went there in July to ENT and audiology. They were really friendly, really nice and they remembered him from last year.
Anonymous

Excellent dental treatment

August 22, 2024
Excellent dental care and treatment provided.
Anonymous

The burn has not improved

Accident and emergency services
August 14, 2024
I took my daughter to A&E with a burn. After already being told by the GP to go to a pharmacy and them telling me to use Sudocrem, which didn't work. The Children's however booked me to dermatology to see a specialist. They have said it will heal and discharged us 5 months ago but it has not improved.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Very supportive staff

Outpatients
August 14, 2024
Overall, they are good. Very supportive staff and the quality of care and treatment is brilliant. I also never have any issues with parking.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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