Birmingham Community Healthcare NHS Trust
Feedback Rating
Based on 25 reviews
Reviews (25)
Shocking health visitor care
Paediatrics/children services
October 19, 2022
Never had a health visitor or midwife come to the house for my son who is now two. His care has been shocking. 1 year review and 2 year review were both over the telephone.
This approach is not helpful at all
September 15, 2022
Physiotherapy support should be on regular basis not only by showing pictures of what to do and then see you after a month. This approach is not helpful at all.
Community nurses come on Thursday
September 14, 2022
Community nurses come on Thursday and change dressings.
You can’t speak to anyone
October 7, 2021
During covid has only seen crisis patients which has impacted on a significant patients not being seen for any service and causing more service users to go into crisis. When you ring the service you can’t speak to anyone who knows anything about you and you are invisible just because you are not in crisis.
I will never ask for help again
Occupational therapy services
July 6, 2021
Occupational therapy services - Person sent to look at my situation was extremely rude, insulting, and spoke to me like I was something he had scraped of bottom of his shoe. I will never ask for help again.
Fantastic support Birmingham & Solihull Early Intervention Service
April 26, 2021
Fantastic support, caring, available,
Knowledgeable, friendly and helpful Kings Norton Diabetes Care Team
April 20, 2021
Diabetes specialist has enabled me to improve my Diabetes care. She is very knowledgeable, friendly and helpful.
Great Community Physiotherapy service
April 14, 2021
I had a great service. They've had to make a lot of changes as a result of the coronavirus but I still managed to get seen remotely. It was very convenient being seen on my ipad and not having to spend ages looking for a parking space
Great experience
Outpatients
March 22, 2021
Really quick service, staff were fantastic and really welcoming. Very COVID secure
Good staff but poor service overall
Paediatrics/children services
March 15, 2021
Staff provide a good service. However, the healthcare trust are telling staff to sign off children with Speech and Language Disorders after a handful of sessions to reapply leaving a term in between blocks of therapy. This is artificially reducing waiting lists for SLT which were years long before. I tried to raise this with one of the governors who lives locally and he did not want to know.
