Birmingham Community Healthcare NHS Trust
Feedback Rating
Based on 50 reviews
Reviews (50)
They were really good
February 28, 2023
Community nurses will come out to see them. They were really good. Really helpful.
Really good
February 16, 2023
The nurses are very good. came out to my home, really good.
nurse could only do them on certain days
January 30, 2023
Come out to administer injections. They referred me to QE for a scan, but they could not do one for 10 days. They said I would need to go to QE after few days to have an injection as nurse could only do them on certain days.
Did not see a health visitor for a long time
Paediatrics/children services
October 25, 2022
Haven't seen a health visitor until son was 2.5 years old - did 1 year old review on the phone, should be able to see them earlier to do reviews and give info. Not much awareness on sepsis in children considering they're high risk. Having more information on signs and symptoms.
Reassuring
Paediatrics/children services
October 19, 2022
I recently had a daughter and the midwife and health visitor came out. She was brilliant. She also weighed my older son and gave me that reassurance I needed.
Shocking health visitor care
Paediatrics/children services
October 19, 2022
Never had a health visitor or midwife come to the house for my son who is now two. His care has been shocking. 1 year review and 2 year review were both over the telephone.
This approach is not helpful at all
September 15, 2022
Physiotherapy support should be on regular basis not only by showing pictures of what to do and then see you after a month. This approach is not helpful at all.
Community nurses come on Thursday
September 14, 2022
Community nurses come on Thursday and change dressings.
You can’t speak to anyone
October 7, 2021
During covid has only seen crisis patients which has impacted on a significant patients not being seen for any service and causing more service users to go into crisis. When you ring the service you can’t speak to anyone who knows anything about you and you are invisible just because you are not in crisis.
I will never ask for help again
Occupational therapy services
July 6, 2021
Occupational therapy services - Person sent to look at my situation was extremely rude, insulting, and spoke to me like I was something he had scraped of bottom of his shoe. I will never ask for help again.
