Reviews (57)

Excellent care at the Richmond clinic

Outpatients
June 3, 2024
Excellent care and support provided by the physiotherapy team.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for taking the time to let us know about your experience at Richmond clinic. Your feedback is very much appreciated and will be shared with staff.


Provider responded

Happy with the care

Outpatients
May 29, 2024
I regularly attend physiotherapy clinic and I am very happy with the care.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for taking the time to let us know about your experience. Your feedback is very much appreciated and will be shared with staff.


Provider responded

Very impressed.

Outpatients
May 29, 2024
I am very impressed by the high level of care provided by the physiotherapy team.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you so much for your feedback, it's very much appreciated and will be shared with staff.


Provider responded

Excellent physiotherapy

May 29, 2024
Excellent physiotherapy support and care provided.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your kind feedback, it's very much appreciated and will be shared with staff.


Provider responded

5 star service

Outpatients
May 29, 2024
A five star physiotherapy service provided.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you so much for your feedback, it's very much appreciated and will be shared with staff.


Provider responded

Good with my daughter

Outpatients
May 29, 2024
I rang to try and change the appointment time to fit around school for my daughter but they said it was the only time they could do. They have been quick with appointments, friendly and good with my daughter.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your valued feedback, it's very much appreciated. If you would like to tell us which service is caring for your daughter so that we can share your comments with the team, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855, or email contact.bchc@nhs.net.


Provider responded

Explain everything very well.

May 29, 2024
I have come here a couple of times. I'm under here until I hear from the specialist and they decide what to do. Explain everything very well and why their doing what they're doing.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback, it is very much appreciated. If you would like to tell us which service is caring for you so that we can share your comments with them, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Staff are good

Outpatients
May 29, 2024
I waited a long time for the doctor to see me. They are good. Sometimes it can be good, sometimes bad. My shoulder and knee are getting better.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your valued feedback. If you would like to tell us more about your experience, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

The staff are very nice here

Outpatients
May 29, 2024
You have to wait past your time. My husband is diabetic and they sent him here. Fairly quick referral, staff are very nice and explain what they are doing when they are doing it.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback, it is very much appreciated. If you would like to give us more detail about the service, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

It's okay here

Outpatients
May 29, 2024
The service is okay here. I see the same person when I come. My GP referred me and it didn't take too long.
Linda Lawson

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback, it is very much appreciated.


Provider responded

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Birmingham Community Healthcare NHS Trust

Contact

0121 466 7010

3 Priestly Wharf
Holt Street
Birmingham
West Midlands
B7 4BN

Location

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