Reviews (1088)

Antenatal appointment two hours waiting

December 17, 2019
I came for an Antenatal appointment - two hours waiting. I am pregnant had to leave half way because I get seizures - Had to leave to eat and go back to work. I've also got high blood pressure.
Anonymous

Reply from Birmingham Womens Hospital

I am so sorry to hear that you have not had a pleasant experience in our Antenatal Clinic. If you would like to speak with someone about your concerns, please contact our PALS team at bwc.pals@nhs.net, alternatively you can call us to discuss on 0121 333 8403, and we would be happy to talk this through with you, and find ways to improve your experience. Best Wishes, the Patient Experience Team.


Provider responded

Cares been really good.

December 17, 2019
Cares been really good. Staff looked after me really well. I was inpatient for ten days for liver disorder. Room was cold and drafty - Windows need replacing. Otherwise really looked after. Food and drinks were ok. Buzzed came really quickly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback with us. I am sorry to hear that the room was cold, and that the windows need replacing - we will share this with our ward and the estates team. I am pleased to see that you were well looked after by the staff, however, and that they came quickly when they were buzzed to you. Thank you again for sharing ways we can improve our service. Best Wishes, the Patient Experience Team.


Provider responded

This Hospital is good

December 17, 2019
I have had a baby at this hospital before. I was induced and the hospital was short staffed at the time; for this reason, my induction was paused and then resumed again after two days. It was a very traumatic experience for me and therefore I am opting for a planned C-Section the next time round.
However, having said that, I am still convinced the hospital is good as all my other experiences here have been great.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share this feedback with us, though I was sorry to see you had a traumatic experience in labour. If you would like to discuss your experience please contact our PALS team at bwc.pals@nhs.net who can arrange a Debrief for you, which you may find beneficial as a way of discussing what happened in more detail with one of our senior midwives. I am pleased to see you still feel happy with the experience you have had with us, but please do get in touch if you would like to discuss anything any further. Best Wishes, the Patient Experience Team.


Provider responded

Don’t privatise the NHS.

December 17, 2019
Don’t privatise the NHS!!!
Anonymous

Reply from Birmingham Womens Hospital

Thank you for your feedback, unfortunately, this is not something that we have any control over. We are grateful for your comment. Best Wishes, the Patient Experience Team.


Provider responded

Staff is very kind & helpful

December 17, 2019
I've been here for the last week. The staff are very kind & helpful. Ward is clean and help always available.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for your lovely feedback, we are grateful that you have taken the time to share this with us, particularly about the great service you have received from our staff. Best Wishes, the Patient Experience Team.


Provider responded

very good service

December 17, 2019
Highly satisfied, very good service.
Anonymous

Reply from Birmingham Womens Hospital

I'm so pleased to see that you were satisfied with our service, we are always aiming to provide the very best care and treatment for our patients, and I'm glad to see that you experienced this! Best Wishes, the Patient Experience Team.


Provider responded

I feel safe over here

December 17, 2019
I like the way they treat patients, they take extra care, feel safe.
Anonymous

Reply from Birmingham Womens Hospital

I'm so pleased to know you feel safe when you come to our hospital, thank you for sharing your kind words about our service. Best Wishes, the Patient Experience Team.


Provider responded

Staff looked after me very well

December 17, 2019
I had a pleasant stay over here. Staff looked after me very well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share about your positive experience when you were staying with us, I'm so pleased to see that the staff ensured you were well looked after. Best Wishes, the Patient Experience Team.


Provider responded

Good care and professional staff

December 17, 2019
I have had three babies over here and all I can say is, it’s a great hospital with professional staff. Good care is central to everything.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for sharing such a lovely, positive message regarding our Trust. I'm so pleased to see you have had a great experience with us, for all three of your pregnancies. Best wishes, the Patient Experience Team.


Provider responded

Good services offered

December 17, 2019
Good services offered, on time with care and respect. Excellent treatment explanation and aftercare support.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your kind words about our Trust, I'm so pleased to see that you had excellent service provided. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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