Reviews (1071)

Too few beds, inexperienced midwives & awful gynae experiences

February 19, 2014
I had my daughter at BWH in June 2013. I got to 9cm at home but the midwife directed me to push on a full bladder, lying down when I had no urge to push. I ended up with forceps and now have multiple pelvic organ prolapses which haven't responded to management with pessaries or oestrogen cream.

I had to wait months for my referral then had two utterly brutal clinic appointments with callous and dismissive doctors. My prolapses are unbelievably debilitating but their attitude is very much "put up and shut up." I have been diagnosed with PTSD as a result. BWH's response to my complaint was incomplete and focused on directing me into a meeting with the delivery suite manager, which under the circumstances is completely inappropriate.

I think they were very keen for me to delivery quickly because they were short of beds but I think that this is prioritised over everything else. My midwife was inexperienced, tired, looking after other women at the same time and let down by poor systems. If you are considering having your baby here please please go to some mother and baby groups to ask local new mums about their birth experiences so that you are better informed than I was.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

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Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

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