Birmingham Womens Hospital

Thank you for taking the time to offer such positive feedback about your experience when visiting our hospital. We're so pleased to know that you found our staff to be caring and happy to help you. Our aim is to ensure that all our patients and families receive the best care and support possible, and we are pleased to see you feel you receive this when you visit. Best Wishes, the Patient Experience Team.

We're so pleased to see that you have received such great support from our staff, in particular from our help desk team, we will be delighted to share this feedback with them. Best Wishes, the Patient Experience Team.

Thank you for sharing such kind words about our midwives and nurses, we are always so pleased to know our patients have received excellent care from our teams, and will happily share this feedback with our Matron for the Delivery Suite, to ensure our team knows how appreciated they are. We wish you and your baby son all the very best, Kind Wishes, the Patient Experience Team.

Thank you for taking the time to share both positive and constructive feedback for our hospital. We are pleased to see you felt that your treatment explanation was clear, and that you felt the waiting times were satisfactory. We are conscious that patients sometimes see more than one doctor, pending on clinical availability and are keen to encourage continuity for you, if you would like to speak with a member of the PALS team regarding this, please do not hesitate to contact us at bwc.pals@nhs.net alternatively, we will share your feedback with our Clinical Director to ensure they are aware of this issue. We wish you all the best for the future, the Patient Experience Team.

Thank you for taking the time to provide feedback to us with regards to where our pharmacy is located, and your thoughts on it needing refurbishment. We are always looking for ways to improve our service, and your feedback will be considered by our Patient Experience Team. We hope that you see improvements when you next visit us, Best Wishes, the Patient Experience Team.

We're so pleased to see that you have had a full recovery following your treatment with us, and that the staff were able to provide such excellent care to you, thank you for sharing this feedback with us. We wish you all the best in the future, the Patient Experience Team.

We're so pleased to see you felt that there was excellent communication between our teams, and that you received clear and robust information throughout your attendance to our hospital! Thank you for sharing such positive feedback to us, Best Wishes, the Patient Experience Team.

Thank you for taking the time to share your feedback with us, we're so pleased to know that our level of service has improved! We wish you the very best with any future care and treatment, and hope to continue to provide a good service for you, Best Wishes, the Patient Experience Team.

I am so sorry to hear that you have not had a pleasant experience in our Antenatal Clinic. If you would like to speak with someone about your concerns, please contact our PALS team at bwc.pals@nhs.net, alternatively you can call us to discuss on 0121 333 8403, and we would be happy to talk this through with you, and find ways to improve your experience. Best Wishes, the Patient Experience Team.

Thank you for taking the time to share your feedback with us. I am sorry to hear that the room was cold, and that the windows need replacing - we will share this with our ward and the estates team. I am pleased to see that you were well looked after by the staff, however, and that they came quickly when they were buzzed to you. Thank you again for sharing ways we can improve our service. Best Wishes, the Patient Experience Team.