Reviews (1353)

Really good, helpful and caring

Imaging
December 1, 2021
Really good, helpful and caring. When you go for an emergency scan the people at the front are not always clear about directions. But the letter I received is good in explaining directions.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Badger app is not really informative

Maternity
December 1, 2021
Badger app is not really informative as the book. It just says i.e. 28 weeks bloods, no address is given and you spend more time looking around. It needs to be more specific i.e. blood test and about location & ward where to go.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

More communication needed

Maternity
December 1, 2021
More communication needed with Scan department and midwifes, as I keep getting random appointments without knowing what they are for.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Need to have more communication

Maternity
December 1, 2021
Need to have more communication about the Badger app with the midwife. Been asked to use app but midwife doesn’t upload info.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Very easy to find.

Pharmacy
December 1, 2021
Very easy to find. Parking was a problem.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Waited for nearly 5 hrs to have a scan

Imaging
December 1, 2021
During the previous scans we have experienced significant delays. On one occasion we waited for nearly 5 hrs to have a scan. As a result working day wasted- significant loss of income.
Anonymous

Long waiting time

Imaging
December 1, 2021
Appointment time was at 11:30, still at 12:30 not seen.
Anonymous

Its not easy to find the right place

Haematology
December 1, 2021
Its not easy to find the right place you need to go. The info on the letter is different. Was looking for blood test and was send to first floor, which is not right place for blood test. The care has been good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Covid friendly

Fertility Centre
December 1, 2021
Great cleaning in place – Covid friendly. Was very pleased with the Covid procedure which made the hospital mess a lot more at ease. The whole procedure was very clear with clear information from letter to appointment.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Very poor

Imaging
December 1, 2021
Very poor. Appointment times are almost irrelevant and always a wait. Usually even longer for antenatal. Impossible to try and build in around work.
Anonymous

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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