Birmingham Womens Hospital

Thank you for taking the time to share both positive and constructive feedback for our hospital. We are pleased to see you felt that your treatment explanation was clear, and that you felt the waiting times were satisfactory. We are conscious that patients sometimes see more than one doctor, pending on clinical availability and are keen to encourage continuity for you, if you would like to speak with a member of the PALS team regarding this, please do not hesitate to contact us at bwc.pals@nhs.net alternatively, we will share your feedback with our Clinical Director to ensure they are aware of this issue. We wish you all the best for the future, the Patient Experience Team.

Thank you for taking the time to provide feedback to us with regards to where our pharmacy is located, and your thoughts on it needing refurbishment. We are always looking for ways to improve our service, and your feedback will be considered by our Patient Experience Team. We hope that you see improvements when you next visit us, Best Wishes, the Patient Experience Team.

We're so pleased to see that you have had a full recovery following your treatment with us, and that the staff were able to provide such excellent care to you, thank you for sharing this feedback with us. We wish you all the best in the future, the Patient Experience Team.

We're so pleased to see you felt that there was excellent communication between our teams, and that you received clear and robust information throughout your attendance to our hospital! Thank you for sharing such positive feedback to us, Best Wishes, the Patient Experience Team.

Thank you for taking the time to share your feedback with us, we're so pleased to know that our level of service has improved! We wish you the very best with any future care and treatment, and hope to continue to provide a good service for you, Best Wishes, the Patient Experience Team.

I am so sorry to hear that you have not had a pleasant experience in our Antenatal Clinic. If you would like to speak with someone about your concerns, please contact our PALS team at bwc.pals@nhs.net, alternatively you can call us to discuss on 0121 333 8403, and we would be happy to talk this through with you, and find ways to improve your experience. Best Wishes, the Patient Experience Team.

Thank you for taking the time to share your feedback with us. I am sorry to hear that the room was cold, and that the windows need replacing - we will share this with our ward and the estates team. I am pleased to see that you were well looked after by the staff, however, and that they came quickly when they were buzzed to you. Thank you again for sharing ways we can improve our service. Best Wishes, the Patient Experience Team.

Thank you for taking the time to share this feedback with us, though I was sorry to see you had a traumatic experience in labour. If you would like to discuss your experience please contact our PALS team at bwc.pals@nhs.net who can arrange a Debrief for you, which you may find beneficial as a way of discussing what happened in more detail with one of our senior midwives. I am pleased to see you still feel happy with the experience you have had with us, but please do get in touch if you would like to discuss anything any further. Best Wishes, the Patient Experience Team.

Thank you for your feedback, unfortunately, this is not something that we have any control over. We are grateful for your comment. Best Wishes, the Patient Experience Team.

Thank you for your lovely feedback, we are grateful that you have taken the time to share this with us, particularly about the great service you have received from our staff. Best Wishes, the Patient Experience Team.