Birmingham Womens Hospital Healthwatch Birmingham

Great support provided

November 28, 2021

Great support provided at each step of my treatment.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Patient involvement can make things better

November 28, 2021

This time my experience is ok but back in 2020, I had a very bad experience. More communication and patient involvement can make things much better.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

I was fully supported by the staff

November 28, 2021

I was fully supported by the staff and provided best services.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Caring service

Gynaecology

October 21, 2021

We were treated so wonderfully this week, We can not praise the team Enough, They went out of there way to help my wife, And a credit to the good name of Women's hospital,

john harrison

Reply from Birmingham Womens Hospital

Hi John, thank you so much for taking the time to record such lovely feedback. We are so glad to read that you felt the care was good, and that you were all treated wonderfully. If you would like to share more details, for us to share with the staff involved, then please do contact our PALS team at bwc.pals@nhs.net - who can assist you in ensuring the relevant staff are made aware. Positive news and compliments are always lovely. Thank you! Kind regards, The Patient Experience Team

I had a good experience

September 30, 2021

I had a good experience with the assessment but I had a terrible midwife.

Anonymous

Reply from Birmingham Womens Hospital

Hello, thank you for sharing your feedback. We are glad your experience was positive, however if you wish to discuss your concern with the midwife you had further, then please do contact our PALS team via their email - bwc.pals@nhs.net. Thank you. Kind regards, The Patient Experience Team

I was not listened to

September 14, 2021

Uterus rupture due to poor patient care resulting in disabled child. I was not listened to and it was not recognised that I was experiencing a rupture despite me telling staff and it being in my records I was at risk. Emergency section should have been carried out much earlier.

Anonymous

Reply from Birmingham Womens Hospital

Hello, thank you for taking the time to record your feedback. We are so sorry to note that you feel you were not listened to, and that your experience was poor. We would be keen to support you here, and would encourage you to contact our PALS team, their email is bwc.pals@nhs.net. We hope to be able to assist you further soon. Kind regards, The Patient Experience Team

Very good service

August 31, 2021

Very good service received during COVID.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for recording your positive feedback. It is always good to read when a patient has received good care, and we are so glad that COVID had not impacted this for you.
Kind regards, The Patient Experience Team

Received good support

August 31, 2021

Received good support and care pre and post-pregnancy.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for recording this lovely feedback. We are so glad to read that you received good care, both pre and post pregnancy! Kind regards, The Patient Experience Team

Poor

Gynaecology

July 14, 2021

Gynae dept. Good service at first but then it became diabolical. I was neglected for over 2yrs. Left on an injection without monitoring which caused osteoporosis, supposed to be sent to a specialist team in London but nothing has came of it. They never return calls when voicemails are left, an open complaint took almost a year to deal with, again I was repeatedly ignored when I tried to get in touch about it and I was forced to contact the CCG to get the hospital to reply, nothing came of the complaint and meeting we had there, the consultant sat on his phone throughout it. I don’t feel I was listened too and again I’ve not been seen for the past 2years since. I’ve had to go through my bowel consultants at the QE to get seen at the Women’s oasis clinic again urgently.

Anonymous

Reply from Birmingham Womens Hospital

Hello. We are so sorry to read of your experience at BWC, and that you felt you were not supported previously when you contacted to discuss your complaint. We would be really keen to speak with you further regarding this, and PALS would support you throughout. Please do contact them at bwc.pals@nhs.net. We hope to be able to improve your experience significantly. Thank you. Kind regards, The Patient Experience Team.

Still waiting

Gynaecology

July 14, 2021

Still waiting for treatment for stage 4 endometriosis or even a decision

Anonymous

Reply from Birmingham Womens Hospital

Thank you for recording your feedback. We would be keen to support you further if you are still awaiting treatment. Please do contact our PALS team, and they can assist you with your concern - bwc.pals@nhs.net.
Thank you. Kind regards, The Patient Experience Team

Birmingham Womens Hospital

Reviews (1449)

Great support provided

Patient involvement can make things better

I was fully supported by the staff

Caring service

Gynaecology

I had a good experience

I was not listened to

Very good service

Received good support

Poor

Gynaecology

Still waiting

Gynaecology

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