Birmingham Womens Hospital
Feedback Rating
Based on 1353 reviews
Reviews (1353)
Very satisfied and happy
February 11, 2020
Very satisfied and happy from high level of service received. Only suggestion is to have a free water fountain at or close to main reception area. Also free Wi-Fi for visitors will help in passing long wait before appointments more productive and useful for some.
Most of the time telephone line is busy
February 11, 2020
They need to improve their appointment allocation system. Most of the time telephone line is busy even if you get through operator have no or little knowledge of issues. Better trained and professional team is needed for managing appointment system.
I think they are short of staff at all levels
February 10, 2020
We came to triage at 10 am and still waiting to be seen it’s 1:30 pm, My wife is in pain but no doctor available, no information provided by reception staff. I think they are short of staff at all levels.
approach of clinical staff is very insensitive
Gynaecology
January 21, 2020
I have been a service user for many years under gynaecology. I feel the mannerism and approach of clinical staff is very insensitive. Having an illness which is of a very sensitive nature, the approach and listening skills of consultants and lead nursing staff are appalling. I have had several operations. On two occasions the operations that I was booked for, the consultants were not even aware of what surgery I was there for. Suffering from incontinence and having lost all confidence I just got passed from consultant to consultant and got spoken to quite rudely.
Patient care is good
January 21, 2020
Patient care is good. Sometimes things can take time in the outpatients department and so as a patient you must allocate extra time for your appointment. That aside the staff are delivering the highest level of care they are able to given the resources and time available. A greater increase in funding from central government would improve services across the trust.
Quite impressed by everything
January 21, 2020
This is my first visit here as a patient and I am quite impressed by everything from treatment to staff courtesy. Very good signposting throughout hospital and facilities provided.
Overall very good in all aspects
January 21, 2020
Overall very good in all aspects. Staff are very good, facilities are excellent and cleanliness level is very high.
Great care and support provided
January 21, 2020
Great care and support provided. Service delivery is very good. Most of the clinics are on time. Waiting time to be seen is ok. Staff helpful and always happy to support.
Brilliant support provided by staff
January 21, 2020
Brilliant support provided by staff. Excellent signposting for everything by help desk staff.
I am thankful for the help & support provided
January 21, 2020
I have just given birth to a baby boy few hours ago and I am thankful for the help & support provided by midwifes and nursing team.