Birmingham Womens Hospital
Feedback Rating
Based on 1353 reviews
Reviews (1353)
very good service
December 17, 2019
Highly satisfied, very good service.
I feel safe over here
December 17, 2019
I like the way they treat patients, they take extra care, feel safe.
Staff looked after me very well
December 17, 2019
I had a pleasant stay over here. Staff looked after me very well.
Good care and professional staff
December 17, 2019
I have had three babies over here and all I can say is, it’s a great hospital with professional staff. Good care is central to everything.
Good services offered
December 17, 2019
Good services offered, on time with care and respect. Excellent treatment explanation and aftercare support.
Midwives were excellent & brilliant aftercare
Maternity
November 20, 2019
Early stages of labour – moved from delivery suite to birth centre as told a room in the birth centre had become available however we were left in the retreat room for two hours with no checks made by midwife despite having asked for more pain relief. Despite initial experience, once in established labour the midwives were excellent, aftercare in ward 4 was also brilliant, and lot of support was provided for breastfeeding. Discharge took a long time (3 hours) when I was unnecessarily taking up a bed. Also didn’t given my medication on time, so had to come back for them (antibiotics/iron tablets/pain relief). Discharge notes also had errors in them.
Strange appointment
Gynaecology
November 8, 2019
Came for a follow up appointment. Took five minutes standing up queuing to even record I had arrived. They've updated the waiting room, which makes more space, but it was still very crowded, and hardly any seats. The one I had to sit in was sticky. There's a sign to say you can ask for water to drink, but the staff were so busy, it was hard to approach them.
A nurse updated the whiteboard to indicate waiting times were over an hour, but no one said at sign in, and she didn't say out loud to the room, which would have been helpful.
Finally got called in to see consultant, who was very abrupt and rushed through with the appointment. He interrupted it to take a call on his mobile. He gave a lot of information very quickly, and then suggested treatment options I'd already tried, so he didn't seem to have read any of my file.He dismissed this and said I should just take it up with my GP instead. I felt very rushed and that I couldn't ask the questions I needed too. I had to sit in the reception for a while after just to regather my thoughts I'd felt so rushed.
A nurse updated the whiteboard to indicate waiting times were over an hour, but no one said at sign in, and she didn't say out loud to the room, which would have been helpful.
Finally got called in to see consultant, who was very abrupt and rushed through with the appointment. He interrupted it to take a call on his mobile. He gave a lot of information very quickly, and then suggested treatment options I'd already tried, so he didn't seem to have read any of my file.He dismissed this and said I should just take it up with my GP instead. I felt very rushed and that I couldn't ask the questions I needed too. I had to sit in the reception for a while after just to regather my thoughts I'd felt so rushed.
Helpful staff and quick service
October 31, 2019
Helpful staff, quick service and I am very happy from the support provided. I was seen on time. Enough time given to cover my issues and good advice given.
Discharged without fully recovered
Maternity
October 31, 2019
I had a C-Section three weeks ago and I am not very happy with the aftercare received. This is my third visit and still having the same problem. They are always in a hurry to discharge patients without making sure that they have fully recovered or not. I would have fully recovered if I was in hospital for few more days.
Urology department staff very helpful
Urology
October 31, 2019
Urology department staff very helpful, as we had forgotten blood test form. They sorted it out with a smile. Thank you.
