Reviews (1191)

Staff are very cooperative

September 25, 2023
I have visited the sperm bank a number of times. Staff are very cooperative and explain everything very well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience with our Andrology team. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

They are always great

September 25, 2023
Third time here, they are always great.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you have had previous positive experiences, and chosen to come to us again. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Everything was sorted very quickly

September 25, 2023
I got appointment and everything was sorted very quickly after referral. Communication is good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and communication was good for you. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Great care and support

September 25, 2023
Stayed here as an inpatient for 2 weeks. They provided great care and support.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience as an inpatient! Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Very good hospital

September 25, 2023
All my kids were born here. Very good hospital.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you have chosen to come back to us for all of your pregnancy & delivery care. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Staff on NICU were lovely.

September 25, 2023
Midwives were not very helpful. Didn't offer gas and air and just offered paracetamol. They made me feel a nervous wreck. Thought there could have been more empathy. The care up to having the baby was great it was just giving birth. Can't say it was all the midwives on induction ward or delivery suite. There was one really nice one and staff on intensive care/neonatal were lovely.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Staff are helpful and nice. Good communication.

September 25, 2023
They have been good. Good communication about appointments. Staff have been helpful and really nice. Blood's have been waiting a long time but for scans and seeing the doctor I haven't been waiting too long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. If you need any support for results please do not hesitate to contact our PALS team. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good communication with staff.

September 25, 2023
Alright. Some appointments you can be waiting for in antenatal. Good communication with staff. Appointments given in a timely manner.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. If you need any support for appointments or otherwise, please do not hesitate to contact our PALS team. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No long waits. Good communication

September 25, 2023
Staff are okay. No long waits. Good communication about appointments. Great midwives and never have to wait too long. Better than Heartlands.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and communication was good for you. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Poor communications. Doctors are nice.

September 25, 2023
I had an appointment for my 28 week scan. Turned up and they said on the system it was cancelled. I've not been notified and they've no notes on the system to say why it's been cancelled. Sent from scan to antenatal clinic and midwife is trying to find out what's going on. We have jobs and have to find cover for appointments. Lack of communication. Have been previous mix ups with dates or what they appointment is for e.g. saying it's a scan but it's something else. Doctors have been nice, just feel like the admin side of things is not as good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see there have been miscommunications with you and difficulty with administration. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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