Boots Pharmacy - High Street Harborne

No details re re-opening or prescription collection arrangements

Awful experience (echoing what many have said recently) waited over a week to have a prescription released despite receiving a text to say it was ready, absolutely zero customer service ignored by pharmacy staff when waiting, was next in queue went to step up to counter and worker wandered off - no acknowledgement painfully slow service - no advice given when I picked up a controlled drug, just mumbled at and expected to discuss what it was prescribed for in front of the many other people waiting for their prescription - second visit my prescription wasn't in stock, but no offer to order it in had to ask just utter apathetic poor customer service! don't know what has happened to this store? service has gone downhill - train your counter staff with the basics at least?!

Very efficient and well informed staff.

Very busy and staff are always in a rush. They need more staff.

Very busy but very kind and helpful.

They have been very good with the medication.

I'm moving after months of never having my prescription ready, even though I deliberately gave them extra time. Rude woman tried to say I hadn't ordered Tuesday and they need 48 hours. Pharmacy always too busy to do prescription. List goes on tbh.

They're good, no problems with them when I need to use them.

Excellent well stocked pharmacy with very helpful staff.

The pharmacist was only too happy to take time to sit and chat with me about my medication (explained it all to me), then gave me fantastic advice on The Menopause. Even though she had work to do she knew I wasn’t myself. She’s the best pharmacist in Birmingham and so kind and understanding. As are all the pharmacy and till staff. I’m glad i switched back to Tuesdays so I know my medication will be ready to pick up as soon as I go in. Well done ladies.