Bournbrook Varsity Medical Centre
Feedback Rating
Based on 27 reviews
Reviews (27)
Kind and helpful staff
August 22, 2024
The reception team and GPs are very kind and helpful.
Friendly, helpful staff
August 13, 2024
I haven't tried their triage service yet as I prefer to do everything over the phone. They tend to be okay when I do go and the staff are very friendly, the doctors listen and they help me.
Good and friendly
June 24, 2024
Quite helpful, they are good. They send reminders to my phone. Staff are great and very friendly. I don't have any problems.
Staff are very rude and don't answer phones.
March 19, 2024
Very hard to book appointments on the phone. You have to wait at least for an hour on the phone. Reception staff don't listen to you and are very rude.
Absolutely amazing.
February 20, 2024
No problems accessing appointments for myself. They have been absolutely amazing. So much ghastly things going about the NHS but it has been very good for me.
They rely too heavily on locum GP's
November 23, 2023
They have 3 very good doctors but it's pot luck which one you get on the day. They rely on locum staff a lot which is not good for continuity of care.
Staff are late
November 21, 2023
The GP service is okay but the staff are late sometimes.
I was registered within 2 days.
October 31, 2023
Within 2 days I got registered and everything was done online. I got my NHS number very quickly.
Friendly and can get appointments quickly.
October 19, 2023
They are friendly and you can get an appointment pretty quickly.
Not great. Slow and don't have appointments
September 25, 2023
Really slow. Don't have appointments. Slow at answering calls and then I'll just wait until they have one available. No long waits. Good communication Worries me.