Reviews (40)

Online system doesn't work

June 11, 2025
It's nice but the system that staff use doesn't always work. The appointment ran late and made me wonder if I had successfully made the appointment. The GP was nice but the online form only works at certain times of the day. If you want call them an make an appointment, they tell you to go online and do it.
Anonymous

Cannot fault them

June 10, 2025
I felt listened to and they said they would do a referral straight away. Can't fault them. It's easy to make appointments. A good GP.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for leaving us a 5* review. I am so pleased that you are happy with the service which we deliver. Many thanks, Amy, Operations Manager


Provider responded

Same day appointments

June 10, 2025
Since my GP practice introduced triage for appointments I have always been seen same day for what I consider important matters.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for taking the time to leave us a 5* review. I am glad to hear about your positive experience using our triage form. Many thanks, Amy, Operations Manager


Provider responded

Pointless screening for me

June 10, 2025
The screening through Bournbrook seems rather pointless for me. I have neuroendocrine cancer of small intestine and annual scans. Surely any progression would be picked up in those scans. The screening always comes back as nothing worrying found. I fear this screening is a waste of NHS funds for me.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for your feedback. We would very much like to understand more about this concern. It maybe that we are offering you an annual review for another problem such as hypertension. We fully agree that the annual scans and hospital tests are the most appropriate way to monitor your neuroendocrine cancer and we suspect we are doing an annual review due to some other long-term condition. However, this is all guessing. If you feel able to, please contact us to discuss this with a manager or GP and then we can check that we aren't duplicating or doing unnecessary tests. Kind Regards, Dr Christina Allen, GP Partner


Provider responded

Quick to register me

April 29, 2025
I have moved from Worcester and joined this surgery. They were very quick to register me and gave me an appointment quickly.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for taking the time to leave us a 5* review. I am pleased to hear the registration process has been smooth and that you've used our triage system to get an appointment. Kind Regards, Amy, Operations Manager


Provider responded

Good staff

March 19, 2025
Good staff and appointment availability.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for taking the time to leave us a 5 star review! I will share your feedback with the whole team. Kind Regards, Amy, Operations Manager.


Provider responded

Vaccinations here

March 18, 2025
I had a vaccination here.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for taking the time to leave us a 5* review. I am glad you are happy with the service provided. Kind Regards, Amy, Operations Manager


Provider responded

Seen within 3 hours

March 18, 2025
Very good. The GP is very helpful. Last year when I was having heart palpitations I went online and booked an appointment. They saw me 3 hours later and gave me blood tests and did some general checks. They said I was stressed and thought I should check in with a wellbeing officer at the university.
Anonymous

Reply from Bournbrook Varsity Medical Centre

Thank you for leaving us a 5* review. I am pleased to hear that you are happy with the service provided. Kind Regards, Amy, Operations Manager.


Provider responded

Good and easy to access

March 18, 2025
Good and quite easy to access. I had to fill out a form online, they then called me and booked an appointment for the next day. I managed to find a suitable time and they gave me a prescription for antibiotics and told me to use them if I felt worse.
Anonymous

Quick to register

March 18, 2025
Quite a quick process to get registered.
Anonymous

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Bournbrook Varsity Medical Centre

Contact

0121 472 0129

1a Alton Road
Selly Oak
Birmingham
West Midlands
B29 7DU

Location

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