Shah Zaman Surgery - Castle Vale Primary Care Centre
Feedback Rating
Based on 32 reviews
Reviews (32)
The GP is very friendly and good.
October 3, 2023
The GP is very friendly and good.
All appointments have gone
September 1, 2023
I don’t go for myself, go for the kids but they don’t listen. Terrible to get an appointment. You start ringing at 8:30 and lucky if you get through at 9am and then all appointments have gone.
Could be more helpful with mental health
April 12, 2023
I don't feel they do well with mental health. The doctor made me feel like a hypochondriac when I needed mental health support. I ended up getting support from my children's nursery who referred me to a support worker and Womens Aid for support. The doctors could have been helpful and referred me to a NHS service.
Referred me on an emergency pathway
April 12, 2023
They saw me straight away but it did take a long time on the phone. You can be on the phone for half an hour then there's no appointments left. I told them my symptom and they said they would refer me on an emergency pathway.
Try their best
March 15, 2023
I can get appointments but I can wait a long time on the phone to get that appointment and get through. They are trying their best, everyone's under stress at the moment.
Absolutely useless
March 15, 2023
Can I get an appointment, you're joking. They wouldn't even come out for me when I was ill. When I'm bad I just have to call the ambulance straight away. Absolutely useless.
No help
December 29, 2022
Diabetes test doctor said no further action O but there is as put my results to online doctor and they told me I could get type 2 with in 10 years that's if last that long lol
They're quite good
July 27, 2022
If you phone them, you get appointments and they're face to face. They're quite good.
They Kept me waiting
April 20, 2022
They Kept me waiting for a long time before seeing me.
Overall all GP's are good
April 20, 2022
Difficult to get an appointment all the time. Overall all GP's are good.
