City Hospital
Feedback Rating
Based on 605 reviews
Reviews (605)
Very helpful staff
Ear Nose and Throat
April 10, 2024
My son had his scans and tests done here and to diagnose his ENT issue. The staff were very helpful and supportive.
Waited ages
Accident and emergency services
April 10, 2024
I went there twice and waited ages before getting any support or seeing a doctor.
Great staff
Maternity
April 9, 2024
I had my daughter there. She was born with talipes and they have been really good at getting us seen by the right people. As good as it can be. Great staff and very informative.
Rude reception staff, good doctors
Cardiology
April 9, 2024
Most of the reception staff over there are rude and need training in customer services. I go to the treatment centre and cardiology for my appointments. The doctors and nurses are good and helpful.
Helpful and caring staff
Outpatients
April 9, 2024
I had my MRI scan here. The staff were very helpful and caring.
Reception are rude. The nurses are fine.
Outpatients
April 8, 2024
I go there for my bloods tests. The reception staff are very rude but the nurses are fine and very helpful.
Food and cleanliness needs improvement
unknown
April 8, 2024
I had surgery there and was an inpatient for 10 days. The food provided needs to be improved a lot. The level of cleanliness in wards and toilets also needs improving.
Really bad experience
April 6, 2024
Really bad service in the Dudley City Hospital Birmingham. In reception so moody the lady. In emergencies really good but with the GP in the hospital really moody, she didn’t give me nothing for the pain, I’ve been having issues for more than 10 days with pain and she only told me to drink paracetamol and I had to wait 2 hours just for that
Very well looked after.
April 3, 2024
I sometimes have appointments at City when the doctors refer us there. They're good there. No issues with my healthcare. We are very well looked after.
Supportive and helpful
April 3, 2024
I was referred onto them when I found out I was pregnant. They wanted to do a GTT test but they didn't book it in until after 14 weeks and I had unfortunately lost the baby by then. They were very apologetic and and really supportive
