Reviews (843)

Busy, dirty and rude staff at A&E

November 21, 2023
The A&E is very busy and very dirty. It's not very nice and you wait so so long. It's horrible. The staff can be rude too. I don't like it. I avoid it like the plague.
Anonymous

Communicate very well

November 21, 2023
I go there for blood screening and scans. They communicate very well through email, SMS and letter.
Anonymous

A very clean hospital

November 21, 2023
I went here for bloods and scans. Very helpful staff. The hospital is very clean.
Anonymous

Wasn't offered a hot or cold drink in 6 hours

November 20, 2023
I went to A&E and I waited for 6 hours before I was seen by a doctor and was not offered any hot or cold drinks whilst I was there.
Anonymous

A very long wait.

November 20, 2023
A very long wait and in the end they just send you back home with only pain killers.
Anonymous

A lack of support

November 16, 2023
Poor communication. Rude staff and a lack of support.
Anonymous

Very kind and helpful staff

November 16, 2023
I went to the treatment centre for bloods a number of times. They have very kind and helpful staff. They posted the results within a week and also informed my GP about the test results.
Anonymous

Couldn't fault the care I received.

November 15, 2023
I was in here when I had covid and I had great care. The staff were there one day and not the next as covid was getting everyone but I couldn't fault the care.
Anonymous

7 hours before I was seen

November 14, 2023
I went here with a broken arm and waited for 7 hours before I was seen.
Anonymous

I can get appointments straight away

November 14, 2023
Very poor service received at maternity triage. A very long wait with no support provided at all. I was so disappointed from the maternity services that I changed my hospital to the Birmingham women's.
Anonymous

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City Hospital

To share feedback about Midland Metropolitan University Hospital please visit https://healthwatchbirmingham.co.uk/services/midland-metropolitan-university-hospital-1

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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