City Hospital

No long waits in A&E. I get the help from them. They'll give me medication. Staff are nice you know, I will give them that. Getting around is okay and they let me know what was going on.

I waited a very long time before I was seen but the doctor was good.

I was treated at the cardiology department. The doctors and nurses are excellent.

Parking is not good but the rest is all fine. They see you on time and provide good information.

I went to A&E with chest pain and they provided great support straight away.

I have been to the treatment centre there a number of times for bloods and they are good.

I went there for scans and bloods a number of times. The staff are very rude and unhelpful in general.

I've used A&E a couple of times. It can feel like everyone is on top of one another. The wait feels like forever. I don't really like going but, needs must.

I came to City after being referred on by 111 as I was in pain and I had been to my GP and I had to wait 6 weeks to access treatments as I had already been seen by physio triage previously which didn't work. 111 told me to go to City as I was in pain. They had lost the key to the medicine cupboard and couldn't open it so they could not give me a steroid injection. I had to then wait another 2 weeks for an appointment.

I was referred to ENT for further treatment and got an appointment within a week.