City Hospital

My brother went there by ambulance and waited for 2 hours because all of the staff were busy. He was given initial treatment within the ambulance.

I had scans and they said they would contact the GP with the results. I ended up chasing them myself. They sent a text about an appointment but there is no communication between them.

It is alright, I think there is so much people waiting and they are taking their time.

I give them 5 stars. Interpreters are provided all of the time.

Very long waiting times for referrals and very difficult to get an appointment with your consultant. Poor communication. I have to chase my test results all of the time.

If you go to the A&E and it's not a heart related issue they will pass you to an in house GP and ask you to follow the yellow line which take you to the GP waiting area where you have to wait hours.

I go to the hospital for general check ups. The doctors are good but getting an appointment is very difficult and time consuming. The hospital itself is okay.

I had my polyps removed here. They were good and saw me quickly. They did a consultation and referred me onto Sandwell for removal. They arranged the operation quickly and the communication was good.

The reception team were very rude and unhelpful. The toilets were dirty and the seating area was in a poor state.

It was very good. I was in A&E from 6pm to 1am. I was having pain in my chest. They did blood tests and x-rays. They gave me an injection to make sure there were no blood clots. Their treatment was very satisfying after a 6 hour wait but could have been quicker as we waited 1 and half hours after going to A&E. There needs to be quicker treatment to save patients.