City Hospital

More beds needed in hospital, my mum waited at Sandwell Hospital for whole day before being transferred to City Hospital, due to the lack of beds. Nurse really look after her wellbeing.

Parking is very expensive.

Can’t complain about service everything gone to plan.

Virtually impossible to speak to our daughter’s consultant separately. Have waited in excess of 30 mins in a phone queue and then been cut off because on in queen for a long time. I put down the phone and gave up because I was convinced none was there.

Pleasant and knowledgeable staff. Our consultant is super.

Very rough, poor facilities
Staff very good

I would never tell anyone to have the baby at City Hospital. Serenity Suite is stunning, one midwife saying push, one saying don't push - baby's heartbeat dropping, lady eating chewing gum.
- Found out I had cancer during delivery, 3 tumours came away - it seemed like they were playing with them.
Treatment Centre better - communication could be better.
Meant to be having a scrape/camera but booked in for preparation for hysterectomy.

Good service - really pleased.

Communication between trusts needs improving - should be speaking to each other - If I have an appointment at one hospital - any hospital should be able to tell me and when.

- That way I can avoid having 2 appointments at the same time on the same day.

- Lack of signposting in hospital - It says go to so and so place but then no signs about.

Really good service, really pleased.