City Hospital

My relative was brought to the hospital had urine infection on the ward. Loss of clothing and hearing aids. Was told referred to a rehab bed and subsequently sent to a home. which has now reduced mobility and not walking.

They were very fast in diagnosis, then surgery. Consultants, nurses and other staff are friendly and supportive.

I liked going to see the woman who did the Acupunture treatment but I do not think that the staff ie Nurses or Doctors Rheumatologist are people person and have a abrupt attitude about them. Most of the time I saw the Nurses and Doctors and Receptionist on their mobile or chatting in the middle of the corridor while there was patients waiting to be seen and I do not think that this is appropriate in a establishment such as a hospital where people attend because they are ill or have treatment to have and the staff are busy chatting about what they are going to do at the weekend and telling all their personal matters out in public in front of patients who do not need to hear this. Not appropriate or Professional.

MRI of Spine and Neck missed problem
CT of Abdomen and Pelvis missed problem
CT of chest missed problem twice
Treated for totally wrong thing for 3 years
Should have checked for diabetes as cause of urine problems
Now been told to much damaged has been caused and cant be fixed but still they cant tell me what the problem is yet the problem is on all of the scans but has been missed. If you make a complaint they don't take it seriously and take over 12 months to look into it and then they ask the same radiographer to look at the scans when they are the ones that missed it in the first place totally negligent hospital

appointment time 14.15 still sitting waiting at 1600 hours then 30 second consoltation as notes are mislaid come back in 2 weeks 2 weeks later same again

Was told someone would be out to do a development check between 10 and 12 but no one came or called ...

Came out in tears should have been weight and blood pressure done before seeing the doctors only to tell me about my weight and told me I had depression that's what was causing my aches and pains I am trying to lose weight and I am not depressed and my husband could not come in with me so I guess I'll have to suffer I think he thought I was putting it on talk about quick my husband couldn't belive how quick I was

From the ambulance, A and E to the ward brilliant. The staff are second to none! The hospital is spotless. Food is ok but I shouldn't grumble about it because there are many people who don't have food. You can tell your staff they should be proud. I'm very proud of the staff from the cleaner to the nurse and doctors they all play a vital part on making my stay I carm and relaxing one ( thank you )

Worst place to go for an appointment. Unorganised. Kept waiting over an hour every appointment!

I am so very grateful for the care I received at Birmingham City Hospital, during my stay from Sat 22nd to Tues 25th August. The nursing staff were really caring.