City Hospital

The staff at Thalassemia centre are very good and caring.

Very good and efficient staff.

It's not bad.

They misdiagnosed my daughter.

Very poor communication with me and my family when I was there for treatment.

They are very disorganized.

Both my kids were born there. They are very good.

Excellent when dealing with my son who had 2 broken fingers

They seen to be interested and helpful ,phoned appointment, laid out what to do next ,I did it ,they said they would send test bottles for me to send back , they did not send and sent a letter saying i had not sent bottles so no follow-up, I have been really ill and phoned the Secretary and explained the bottles hasn't been sent so she sent them and i returned them and waited for results ,no word so phoned Secretary and she said the consultant had left the trust, so they will put a flag on my notes for the new consultant to write to me ,she said it could take two weeks, but to phone if i haven't heard and keep phoning....

Virtual call on time. checking who I am before discussion, consultation as good as being seen face to face as spoke at a pace for me and could understand. Time for question.