City Hospital
Feedback Rating
Based on 726 reviews
Reviews (726)
not so good followup service for patients
unknown
June 5, 2018
My relative was a long term chronic patient, over the years I noticed that they stopped the yearly check ups to determine if the patient was getting worse.
Patient changed hospital outpatients to the QE which I feel had a better service from staff.
Patient changed hospital outpatients to the QE which I feel had a better service from staff.
Good rapid service
May 22, 2018
rapid service for a person under 16
Not given another appointment
Allergy screening clinic
March 13, 2018
My relative was sent an appointment, it was an evening one, so we tried to change it but they took her off the list. She is still waiting for an appointment - over a year.
Visit to A&E for child’s broken finger
Accident and emergency services
November 9, 2017
I attended A&E here after being told i would wait at least 5 hours to be seen at Birmingham Children’s Hospital. The hospital triaged very quickly and had an excellent pathway for X-ray before I had to see the doctor; saving both him and me time. Within an hour I had been triaged, had X-rays, saw a junior doctor and his consultant, had her finger strapped and been given an appointment that same week for fracture clinic. Everyone we saw including receptionists were exceptionally polite and helpful. What a difference from the children’s. I was so impressed and grateful. Will use this service from now on.
I've had a very good experience
Oncology
October 19, 2017
I have found the doctors and nurses to be very helpful, supportive and informative.
Very good treatment initially
July 10, 2017
Good staff, they were all very good.
After my consultant retired, I never got to see the same doctor again. Every time I went it was a different person, so I stopped going.
After my consultant retired, I never got to see the same doctor again. Every time I went it was a different person, so I stopped going.
PALS - Dealt with my query/complaint promptly
PALS
April 13, 2017
Dealt with my query/complaint promptly and I achieved the result I wanted.
Received result of annual mammogram within a reasonable time
Received result of annual mammogram within a reasonable time
Kindness & care dealing with cancer.
Urology
January 6, 2017
They were very kind and gentle when they broke the news I had kidney cancer. Everything we needed was there, including a specialist nurse. The operation was arranged quickly, and all options were looked at with me & with reference to my difficult medical history. They were wonderful before and after the operation, and my ward was super. The selection of world foods was wonderful, I only wish I'd had a bigger appetite to enjoy it. They made the scariest time of my life easier and I can't thank them enough for it.
miscommunication
Geriatric Medicine
December 7, 2016
My relative was brought to the hospital had urine infection on the ward. Loss of clothing and hearing aids. Was told referred to a rehab bed and subsequently sent to a home. which has now reduced mobility and not walking.
They are very friendly and reassuring
Oncology
June 10, 2016
They were very fast in diagnosis, then surgery. Consultants, nurses and other staff are friendly and supportive.