Creative Support-Birmingham,Sandwell and Staffordshire

I used them briefly. Nothing against the staff but some of the people were in need of more mental health support and I felt some of them would exasperate my mental health so it didn't work for me. I would come out feeling worse so I decided it wasn't for me.

Yes good

Good experience

It's good to get out and do activities. I come twice a week and do the activities and meet people. It's been good support for my mental health. I can talk to them.

I like it here. They help with problems and I benefit a lot. They take care of me. I love it when they have things going on. I get the help that I need whenever something happens to me.

i had a great worker who got promoted (i think it was well deserved), i then got someone i could not work with, (it was me not them i think) and so changed again, i also got transferred to another branch. the support went from fortnightly to every 3 months in less than 18months this left me feeling unsupported and alone. they changed the service they gave. the new worker wanted to do a move on straight away. despite me still needing and wanting support. not being able to use a phone i was told i would receive nothing more than a list of other services and contact numbers for them. this really made me feel crap. i pleaded for help but none was given.

I go to creative support in Northfield Birmingham and I do not feel support if I need help there is no time for me. they have recently said that we need a membership card to go there but I do not feel comfortable and feel that I will not get the support issue resolved as I do not get listened to when I want a different keyworker. the membership card do not make me comfortable as that is the only way I can access the and if I drop or lose this card or someone sees it then I am likely to be bullied as I do not feel that I am accepted in the community.