Reviews (14)

Useless Doctors Surgery

March 8, 2024
This " surgery " needs to either get their act together or close permanently because it is impossible to get an appointment or see the doctor they are still working like the covid pandemic is still ongoing which it isn't, it's a poor surgery and I am considering changing doctors, useless, lazy and can't do their job properly
Carl Maling

Can never get appointments

February 19, 2024
I can never get through to them or get an appointment. I get through and there are none. I then I just forget to call them again.
Anonymous

Impossible to book an appointment

January 4, 2024
It's impossible to get an appointment with my GP due to having to phone on the day and first thing in the morning. The phone is constantly engaged and if by miracle I do get through then all the appointments are gone. You can't pre-book appointments any longer which is impossible with work commitments and children in school.
Anonymous

Get put in long queues, covid is over

June 2, 2023
I've been with the surgery for over 20 years. I used to be able to just call for an appointment. Now if you call, you just get put in a long queue, waiting, waiting. Since covid, if me go at 8:45am in the morning, me can get seen face to face. Covid is well over now, it should be back to normal, but it's not. It's been a good doctor over the years but it's getting seen now.
Anonymous

No trouble for me

June 2, 2023
They're good good doctors, they're no trouble for me.
Anonymous

Rubbish - prescribe medication over the phone

May 3, 2023
They're rubbish. You call them and they don't answer. They say to call back at 4pm and they don't answer, cut the phones off. They're rude when they do answer. They just give you medication for what you say you have instead of asking me to come in and see what's going on. They will see my 6 month old son face to face and only recently asked if I wanted to come in.
Anonymous

Lock the doors

February 6, 2023
They are not answering. They do not reply back about blood tests. I call every time and they don't call back. No appointments, I phone at 9am and 1pm and no appointments. I go to the reception and they lock the doors and do not open the doors, secured access. Some people do not have phones so they should open the doors. They don't answer the phones, it's very bad. They don't need to lock the door.
Anonymous

They need to see people urgently

November 25, 2022
Before lockdown I could get an appointment for the next week. They need to see people urgently. They don't book future appointment. They can't manage.
Anonymous

Can't contact them to make an appointment

July 27, 2022
They're not good, I can't get through to them to make an appointment, it's all still over the phone. Have to go through a weekly process of calling them and the doctor might see you face to face.
Anonymous

Appointment to access GP

March 8, 2022
Since the covid 19 it’s extremely difficult to obtain a appointment to seek help from
The GP.
Some time it takes more than 2 weeks to obtain a appointment.
With in the first 10 minutes the receptionist are saying all the appointments have been given out.
I have experienced this problem myself on number of occasions and what about the elderly disabled and people who can’t speak the language
I strongly think patients should be able to walk in to obtain a appointment.
This is issue effecting the community across the board and should be addressed asap.
I worked all my life for the community and I do understand their concerns.
I would request you to try and ring the GP surgery anonymously for appointment and you will see the difficulty obtaining the appointment.
Abdul Ghafoor

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Dr Chitre

Contact

168 Hamstead Road
Handsworth
Birmingham
B20 2QR

Location

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