Druids Heath Surgery

I don't think they're good. I struggle with them, take ages to answer the phone and then there's no appointments. They want you to call at 8am but I can't do that sometimes. They need to have more appointments available.

They are quite good, never used to be able to get appointments but they're much better now. If you ring after 8:30am you can't get appointments but then you ring the next day at 8am and you can get an appointment

Good GP but getting an appointment is always difficult.

sick and tired of this surgery doing what they want treating me like a pin cushion or not at all in many cases which is leading to other health complications now cant sign up with any gp at all i need a dr to get my thyroxine which i am on for life complain to the practice manager and nothing changes no out come on that complaint nothing stuck in limbo and as for any information on new or excisting condition just get told to look it up online not helpful at all i do suffer sever anxiety no help with that either not from the lack of trying

Good but have to call at 8am for appointments which are not available.

Access and appointments good.

No doctors appointments , face to face , real appointments,I have multiple conditions, and am in severe pain , the doctor knows this, says he can’t do anything else and has referred me to the pain clinic, who say they will take ages for an appointment, I think this severe arthritis is pancreatitis related, I’ve had this , and been hospitalised at least 6 times since November 2020, and have been trying to get a proper face to face , in person appointment since March 2020, for pain , I really can’t stand this pain anymore, and am thinking of cannabis, I have never taken recreational drugs , and don’t want to , but I will if this goes on .

can not get hold of a so called doctor ,keep you on hold and then disconnect ,can not be bothered to give repeat scrips, a total waste of time and money should be closed down

Excellent service all the time.

My doctors surgery is very good, I have no problem with appointments with quick waiting times. The reception staff are very good and I get reminders on my phone.