Reviews (55)

Left the practice because they were rubbish

April 14, 2023
Even if you were in a coffin you wouldn't get seen. You have to pay to see the doctor there. I ended up leaving the practice because they were rubbish.
Anonymous

No problem with them

March 28, 2023
No problem with them at all. Can always ring and get the appointment but no face to face appointment. Don’t know what’s going on with the service, they are all meant to be back to normal.
Anonymous

Not very helpful.

March 16, 2023
I told them back in 2018 that I suspect my husband has Parkinson's. I repeat the same thing in 2019. I had it confirm in March he got Parkinson's by Good Hope Hospital. The consultant told me that the doctor at the surgery would get a letter that I was to ask for a repeat prescription from them. I rang last week told no letter has come. I rang Friday the day my husband received his letter, no letter arrived. I rang this week got letter there but can not get prescription but the doctor has got to read letter and then do the prescription. Phone back in the afternoon. I phone back but what they did not tell me they were closed in the afternoon. My husband needs these tablets. But I will run out before I get a supply. That is a disgrace.
Diane McCabe

Reception staff not very helpful

January 31, 2023
I wanted to see a female doctor, reception staff not very helpful. I am not happy by the service received from the surgery. Doctor was very nice and I felt listened too.
Pam

Absolutely useless

January 22, 2023
Impossible to get an appointment. Dialed 213 times before was put in a queue then 40 minutes wait and obviously no appointments available.
Anonymous

Impossible to get an appointment

January 18, 2023
Impossible to get an appointment an appointment. Can be on the phone for over an hour and still can’t get an appointment. When review is done, surgery used to prebook appointments. Now, you need to call yourself and after 4-5 days in a row before you get through.
Anonymous

I am 73 years old with numerous problems.

January 3, 2023
I have had pain in lower stomach over 2 weeks before Christmas. Finally got through for a telephone consultation. Instead I had a text to fill a form in. Then text to bring urine sample and wait two weeks for results. I was sent antibiotics as I self diagnosed myself on the same proble as a few months ago. 7 days antibiotics have not cleared my pain. I could not believe after waiting several weeks for an appointment it was done on my mobile phone. I am unwell in pain and disgusted with this practice. It used to be the best practice when the previous doctor and colleagues were there. There's no care now. Looking into changing them.
Anonymous

Dreadful

December 19, 2022
Ringing from 8am engaged till 8.40 then 27 in queue no appointments my son is disabled he has a sore throat with spots and white colour cottage cheese look all in his mouth and glands are swollen. He wakes in the night with a checking feeling. On phone to 111 for 2 hours. No response. Phoned surgery back to be told no appointments. Phone 111 back they will be able to get me an appointment. I am still waiting on line at 111 for over a hour. My son is unable to go to a walk in centre because he has a spinal issue and is unable to get there because of pain. Since previous doctors have gone this surgery does not care about patients
Anonymous

Not able to solve ongoing health issues.

December 15, 2022
The gp is constantly failing to diagnose the health issues and not doing anything to help. My health is worsening every day and the GP is unable to do anything. I have to visit A&E to be seen by a doctor as the GP is not doing anything at all.
Anonymous

Long wait on phones. Unable to get through

November 21, 2022
This surgery are not interested in seeing patients. When you get through finally after waiting in a queue you are either cut off as appointments have all gone or if you speak to someone they tell you to phone back in the morning. Rubbish!! Some people work. This surgery was also a disgrace during Covid. My elderly neighbour was never visited until it was too late.
They used to be a good surgery but now I am going to leave. And how dare they have a banner outside advertising for new patients when they can’t even see the ones they have.
Anonymous

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Eaton Wood Medical Centre

Contact

0121 373 0959

1128 Tyburn Road
Erdington
Birmingham
West Midlands
B24 0SY

Location

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