Reviews (44)

Quite a wait to be seen

November 21, 2018
They don’t really know about their medicine. They don’t know about injections, I feel like they offer the cheapest option available and rely on symptoms too much. There is quite a wait to be seen. You have to book an appointments on the day. Multiple doctors, misinformation. I feel like they aren’t trained in nutrition. I'm not signposted to other services either.
Anonymous

very bad, refused to see us, no call back

February 24, 2018
some receptionist don't know what you want from them, when call back requested GP don't call you have to chase it ,when you ask for explanation they say you are rude, some GP are just arrogant to you
Anonymous

Reply from Eden Court Medical Practice

We are sorry you have had this experience with us. If you would like to proceed with the Practice's complaints procedure please contact me at the surgery.

Many thanks

Debbie Steele
Practice Manager
Eden Court Medical Practice


Provider responded

Very good

February 22, 2018
Very good up to now.
Anonymous

Gave same prescription

August 15, 2016
Eden Court referred ok. Went to sort out knee, wanted an appointment sent to triage. Knew something was wrong with knee, had to push for MRI. When at hospital choose money over people's health. Wrong. These are people's lives they are messing with. How do GPs stay up to date, working 20/30 years. How do they get time to update and train? New things every week. Give same prescriptions, what about diet/exercise. GP ok referral.
Michelle

Difficult to get appointment, no good treatment

August 15, 2016
Feel Drs rush you, never get an appointment no good treatment. Told to take painkillers, still hurts.
Sarah O'Regan

Online appointment, CAB comes every week

August 15, 2016
Very friendly, helpful. I can get an online appointment. Citizens Advice Bureau (CAB) comes to meet every week if you need. Really good with diabetes care need. Friendly and personal service.
Hazel Carroll

Long waiting, short sessions

August 12, 2016
Robotic, long waiting, quick doctor sessions.
M.yate

Get good service

August 12, 2016
Always get good service with appointment and prescriptions.
kelly green

Sometimes appointments booked even when phoned early

August 12, 2016
When I hurt my arm the nurses were very good.
T.oldbury

Quite thorough

August 12, 2016
Doctor was quite thorough. If the problem persisted could come back straight away.
Andrea Lunn

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Eden Court Medical Practice

Contact

0121 748 8200

200 Tangmere Drive
Castle Vale
Birmingham
West Midlands
B35 6EE

Location

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