Good Hope Hospital
Feedback Rating
Based on 527 reviews
Reviews (527)
Unsupportive and lack of communication
September 6, 2022
No hope. They're not supportive at all. I live over that area and had to travel all the way to the Royal Orthopedic Hospital. They never got back to me the communication was extremely poor. There was no communication to tell you the truth.
It was fine
September 1, 2022
I came for diabetic eye check which came back normal. It was fine. They saw me straight away. Explained everything to me.
Really good interactions
September 1, 2022
Go there for my eyes. Difficult to get there by bus. Really good interactions.
Got good care
September 1, 2022
Got good care, they asked me how I was.
Great hospital
August 26, 2022
Quality - it's a great hospital. The staff are also great. I have a pacemaker and had my operation there. Really good.
Referred for eyes
August 25, 2022
I was referred here for tests on my eyes. It was good.
I was given an appointment for 12-00
August 18, 2022
I was given an appointment for 12-00 at the clinic to have to wait 1-30 .With no information from the girls on the desk each time I asked ,why are we running so late? Why book so many people only to have to wait so long .
Told there was a nine hour wait in A and E
Accident and emergency services
August 18, 2022
After ringing 111 at 5am I was told that Good Hope was expecting me. I checked in and after about one hour I discovered that there would be a nine hour wait. This was not mentioned when I checked in.
Treated me bad
August 5, 2022
I had to be taken in by an ambulance and they noted down that it was a planned admission. Some of the staff are rude and they treated me very bad.
Great staff
August 5, 2022
I ended up going here for an ultrasound scan on a small lump I had after being referred from my doctor. The lady doing the scan said she felt that the ultrasound scan was not the right thing for that problem and advised I needed further exploration. I went back to my GP who said there was no lump there, but it kept growing. I went back to my GP once again and they made a referral to the hospital and it turned out I had an abdominal hernia and a tear in my abdominal muscle. Ended up having surgery here to remove it and the staff were great.
