Great Barr Medical Centre

They're not good. I can't get an appointment. They tell me to call before 8am, I call on the stroke of 7:59, end up in a queue of 30 people then when they finally answer, all the appointments have gone. If you do manage to get a phone appointment, they don't give you a specific time so you could end up missing it. I complained to the practice manager and they agreed they need to change the process and give call back appointment times.

My elderly mother had an appointment booked today, and nurse phoned to say she is too busy, so booked her for next week. She is feeling very weak. I can't keep taking days off i work, i work in a Pharmacy. Changing surgery now.

My father in-laws medication is always short . 1 hour 25 minutes to get through. Doctor for got to give my dad is heart medication. Took a week to correct. My father has extreme anxiety each month. Can’t see a doctor appointments never available. Despite going in my self to a empty reception at 9am . Still unwilling to allow my father inlaw a medical review . He’s 2 years due

I have a mental illness and can't get to see or speak to my GP

45 minutes to get though then get receptionist who has attitude and thinks there doctors. Was refused to been by a doctor because masks arent mandatory.

Unable to get appointments unable to get to see nurses Receptionists who think they are doctors

No face to face appointment offered all assessed over the phone

Can not get to visit the Dr I don't even know who my Dr is??

There isn't one at the moment. Can't get through by phone. Can't go into the surgery.

Poor service can never get through and when I do not much help is available.