memory on my phone for the app. Getting appointments is hit and miss. When you at 8 am you get through, and when you do, all the appointments are gone. Some of the receptionists are really pleasant but with some you feel you are just bothering them. They can be sometimes rude. Doctors seem really good.
mental health support. Health care professionals not surprisingly, but disappointingly, don’t seem to have a good understanding of depression. Other than that it means prescribing antidepressants and referring to a mental health service that offers some sort of therapy. I have had worse GP did not know what the leading mental health charity “Mind” was. Didn’t feel completely listened to and GP made assumptions. Good in terms of medication prescribed, increased when needed and monitored. Extreme difficulty in making appointments with surgery, waiting 45 / 50 mins when you are depressed and have no motivation is not good enough.
Moving from Birmingham to Coventry and back to Birmingham, I had no continuity of care for my mental health and had to start all over with referrals / explaining myself. Also no united understanding of high functioning autism / Asperger
student at BCU, as you can only book an appointment by calling Handsworth Wood Medical Centre. However, they rarely answer the phone and when I have left voicemails I have never received a phone call back. It is not easy to go to the medical centre itself, so my only option is to call which often does not work and is a waste of time.