Handsworth Wood Medical Centre
Feedback Rating
Based on 124 reviews
Reviews (124)
It is difficult to get an appointment
September 8, 2025
It is hard to get appointments sometimes. They don't pick up the telephone calls and it is hard online to get an appointment. You have to call the next day when they say it is fully booked. You just have to wait for an appointment to become available.
Respectful, good staff
August 6, 2025
I can book appointments online and on the phone. I can get emergency appointments with them. They look after my diabetes and the staff are good and respectful.
Improved due to the online system
June 24, 2025
Appointments used to be very bad but now everything is online its improved. If you can't use the internet there's no point for those people. I don't use them that often.
This is not a minor issue — it is a serious one
June 10, 2025
Unbelievably incompetent and unhelpful
Very poor service
June 3, 2025
My sister got an appointment after trying for 3 weeks. Very poor service.
Long time to get through
May 6, 2025
It takes a long time to get through.
Never answer phone
April 25, 2025
Was on the phone for 50 mins, call was never answered, kept saying I was number 1 in queue.
Better with the new system
April 8, 2025
It's better than before, it's easier to contact my GP since the new system was implemented. The GPs are really good and so are the receptionists.
They were good
March 25, 2025
They were good, they would always see me. I never had any issues.
A good pharmacy
March 18, 2025
The pharmacy is good and have my medication and they get them sent. They're always polite and friendly.
