Harborne Medical Practice
Feedback Rating
Based on 74 reviews
Reviews (74)
Excellent vaccine centre service
April 23, 2021
Excellent service: friendly competent stewards and very efficient reassuring experienced medical staff administering the vaccine
Very good Harborne Medical Centre
April 23, 2021
Very good when I went there for my jab, it was like a well oiled machine.
It?s frustrating! Incredibly unorganised! Harborne medical practice
April 23, 2021
I phoned them few weeks ago to remove my implant as it has been three years since they put the implant. But apparently the surgery is closed and the last asked me to fill a fit online and wait. Three weeks later I'm still waiting and living with my expired implant. I haven't got a clue about the chances of me getting pregnant. It's been over an year since COVID and I'm sure they could do a pop up surgery just like they did with COVID patients. It's frustrating! Incredibly unorganised!
Wonderful
April 14, 2021
Wonderful - I recently had my first dose of the AstraZeneca COVID-19 vaccine, and the whole process was incredibly efficient - even more impressive was how welcoming and positive all volunteers and staff were.
It has always been excellent
April 14, 2021
It has always been excellent. They are quick to book appointments and willing to help
Impossible to contact
April 9, 2021
Impossible to contact
Difficult to get an appointment when needed.
January 30, 2020
It’s really difficult to get an appointment when needed. The “book on the day” system doesn’t work when appointments run out in five mins. It is difficult to get an appointment when needed. The appointments they have are a bit hopeless and the waiting times on telephone can be up to 20 mins. Also for results etc. for my child age four, I’ve had to repeatedly call! They need to improve and be more efficient.
Can’t build a relationship with GP
December 3, 2018
Went for sprained ankle, just gave tablets for everything. So than went to A&E as tablets not enough. Staff change too much and they don’t know about you. Can’t build a relationship with GP.
Rude Reception Staff
August 31, 2018
Doctors are five star but the reception staff are very rude and insensitive.
If you find right gp excellent
April 19, 2017
Contact with regular GP usually great care despite pressures. Doesn't seem to be much understanding of complex mental health and trauma but empathy and kindness do go a long way. Usually have poor experience if not usual gp. Hard to book phone appointments on-line. Reception and nursing etc always friendly. A good practice. Issues are prob common to most practices. Extra time for ongoing issues usually not a problem which is invaluable.