Harborne Medical Practice
Feedback Rating
Based on 90 reviews
Reviews (90)
So far so good
August 22, 2022
So far so good, used a couple of times, appointments take a long time. First available appointment can take up to two weeks. But otherwise it's fine.
Supportive
August 4, 2022
They've been good actually. The GP has been really supportive. I can get appointments, I rang at 2pm and by 2:50pm I'd had a call back from the doctor. So far they've been really good, they tell me what's going on and the phone calls are quite helpful. The receptionist sometimes act as gatekeepers.
Doctors are really good
June 14, 2022
The frustration on phone when I am trying to call them is annoying but doctors are really good.
Often very long wait times to get a phone consultation
March 7, 2022
Extremely poor in the last few months although now the rest of us are expected to return to normal living after Covid but not our GPS it seems?
Always helpful
December 20, 2021
Very good GP & nurses, always helpful.
Excellent service
December 7, 2021
Excellent service, caring and able to deal with phobias.
The staff were very kind
December 7, 2021
I am disabled and use crutches for mobility. The staff were very kind and considerate. There was however little parking as first Saturday of Christmas shopping and attendees at the Centre.
Impossible to get an appointment for baby
November 29, 2021
Impossible to get through via phone. If you want to book an appointment you can only do so by calling at 8am or 2pm. Good luck getting through before all the appointments are booked up. No prioritisation of appointments or any flexibility given for babies or toddlers. Simply told to call back at 2pm or next day at 8am.
No complaints
November 17, 2021
I used the NHS app to book a call with the doctor. I have always found the doctors and receptionists helpful and polite. In my last call to the doctor's, I managed to explain about 3 different things I was experiencing. I was booked in for blood tests the next day. It took about 5 days for my blood results to come back and a doctor spoke to me about my results. I am now getting appropriate treatment and I'm due to speak to the nurse this Friday. Plus I am now waiting for an x-ray appointment.
GP's have always been helpful
September 14, 2021
My disabled adult child is registered with this practice. I occasionally have to arrange appointments, letters etc on her behalf, the receptionists and GP's have always been helpful and between us we have managed to meet her health needs.
