Reviews (66)

Amazing Harborne medical practice

April 24, 2021
Amazing
Rania alkhadragy

This is an excellent service

April 23, 2021
This is an excellent service. I have always managed to get an appointment. Doctors have always been knowledgeable and supportive. From what I have seen they have done an excellent job rolling out the vaccine service.
Anonymous

Excellent vaccine centre service

April 23, 2021
Excellent service: friendly competent stewards and very efficient reassuring experienced medical staff administering the vaccine
Helen Watson

Very good Harborne Medical Centre

April 23, 2021
Very good when I went there for my jab, it was like a well oiled machine.
Anonymous

It?s frustrating! Incredibly unorganised! Harborne medical practice

April 23, 2021
I phoned them few weeks ago to remove my implant as it has been three years since they put the implant. But apparently the surgery is closed and the last asked me to fill a fit online and wait. Three weeks later I'm still waiting and living with my expired implant. I haven't got a clue about the chances of me getting pregnant. It's been over an year since COVID and I'm sure they could do a pop up surgery just like they did with COVID patients. It's frustrating! Incredibly unorganised!
Anonymous

Wonderful

April 14, 2021
Wonderful - I recently had my first dose of the AstraZeneca COVID-19 vaccine, and the whole process was incredibly efficient - even more impressive was how welcoming and positive all volunteers and staff were.
Mr Rikki Storey

It has always been excellent

April 14, 2021
It has always been excellent. They are quick to book appointments and willing to help
Anonymous

Impossible to contact

April 9, 2021
Impossible to contact
Anonymous

Difficult to get an appointment when needed.

January 30, 2020
It’s really difficult to get an appointment when needed. The “book on the day” system doesn’t work when appointments run out in five mins. It is difficult to get an appointment when needed. The appointments they have are a bit hopeless and the waiting times on telephone can be up to 20 mins. Also for results etc. for my child age four, I’ve had to repeatedly call! They need to improve and be more efficient.
Anonymous

Can’t build a relationship with GP

December 3, 2018
Went for sprained ankle, just gave tablets for everything. So than went to A&E as tablets not enough. Staff change too much and they don’t know about you. Can’t build a relationship with GP.
Anonymous

Reply from Harborne Medical Practice

Thank you for taking the time to provide us with your feedback.
We take great pride in offering an excellent service to our patients and are very sorry you feel our care did not meet your expectations on this occasion.
Our GP's provide care based on individual patient's needs, always taking the patient history and views into consideration before agreeing a treatment plan.
We are happy to meet with you to discuss your specific concerns and ask that you please get in touch with the Practice Manager to arrange to do this.
We also have a Patient Participation Group (PPG) through which patients can advise us how we can improve our offer to our patients, including how we can build better relationships. Please let the Practice Manager know if you are interested in receiving further information about our PPG.
Best wishes
Harborne Medical Practice


Provider responded

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Harborne Medical Practice

Contact

0121 427 5246

4 York Street
Harborne
Birmingham
West Midlands
B17 0HG

Location

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