Harborne Medical Practice
Feedback Rating
Based on 82 reviews
Reviews (82)
Should be able to book future appointments
September 14, 2022
Receptionists, they are very good. They have an online booking service but you cannot use it to book appointments for children or for many services. They need to listen better, I cannot book future appointments. It would be good to book online for none urgent medical appointments. To see a nurse is easier.
Slow for check up's
August 22, 2022
Happy with the service. Only thing is, system was slow for check up's for babies.
So far so good
August 22, 2022
So far so good, used a couple of times, appointments take a long time. First available appointment can take up to two weeks. But otherwise it's fine.
Supportive
August 4, 2022
They've been good actually. The GP has been really supportive. I can get appointments, I rang at 2pm and by 2:50pm I'd had a call back from the doctor. So far they've been really good, they tell me what's going on and the phone calls are quite helpful. The receptionist sometimes act as gatekeepers.
Doctors are really good
June 14, 2022
The frustration on phone when I am trying to call them is annoying but doctors are really good.
Often very long wait times to get a phone consultation
March 7, 2022
Extremely poor in the last few months although now the rest of us are expected to return to normal living after Covid but not our GPS it seems?
Always helpful
December 20, 2021
Very good GP & nurses, always helpful.
Excellent service
December 7, 2021
Excellent service, caring and able to deal with phobias.
The staff were very kind
December 7, 2021
I am disabled and use crutches for mobility. The staff were very kind and considerate. There was however little parking as first Saturday of Christmas shopping and attendees at the Centre.
Impossible to get an appointment for baby
November 29, 2021
Impossible to get through via phone. If you want to book an appointment you can only do so by calling at 8am or 2pm. Good luck getting through before all the appointments are booked up. No prioritisation of appointments or any flexibility given for babies or toddlers. Simply told to call back at 2pm or next day at 8am.
