Harborne Medical Practice
Feedback Rating
Based on 66 reviews
Reviews (66)
Always helpful
December 20, 2021
Very good GP & nurses, always helpful.
Excellent service
December 7, 2021
Excellent service, caring and able to deal with phobias.
The staff were very kind
December 7, 2021
I am disabled and use crutches for mobility. The staff were very kind and considerate. There was however little parking as first Saturday of Christmas shopping and attendees at the Centre.
Impossible to get an appointment for baby
November 29, 2021
Impossible to get through via phone. If you want to book an appointment you can only do so by calling at 8am or 2pm. Good luck getting through before all the appointments are booked up. No prioritisation of appointments or any flexibility given for babies or toddlers. Simply told to call back at 2pm or next day at 8am.
No complaints
November 17, 2021
I used the NHS app to book a call with the doctor. I have always found the doctors and receptionists helpful and polite. In my last call to the doctor's, I managed to explain about 3 different things I was experiencing. I was booked in for blood tests the next day. It took about 5 days for my blood results to come back and a doctor spoke to me about my results. I am now getting appropriate treatment and I'm due to speak to the nurse this Friday. Plus I am now waiting for an x-ray appointment.
GP's have always been helpful
September 14, 2021
My disabled adult child is registered with this practice. I occasionally have to arrange appointments, letters etc on her behalf, the receptionists and GP's have always been helpful and between us we have managed to meet her health needs.
NHS only concern is the virus
August 13, 2021
NHS only concern is the virus. I have been unwell and spoken to my gp and NHS111 more then once about my symptons and have been ignored about them
Unhelpful
August 8, 2021
Unhelpful
Absolute nightmare
August 7, 2021
The GPs themselves are good but getting through for results or an appointment is an absolute nightmare. I routinely wait for 30 minutes in a phone queue or call to be told their phone lines are at capacity and to call later. I don't understand how working people are expected to work with a system like this.
Clean safe & well organized
July 6, 2021
It was excellent. Clean safe & well organized most of all friendly.
