Harborne Medical Practice
Feedback Rating
Based on 81 reviews
Reviews (81)
Wonderful
April 14, 2021
Wonderful - I recently had my first dose of the AstraZeneca COVID-19 vaccine, and the whole process was incredibly efficient - even more impressive was how welcoming and positive all volunteers and staff were.
It has always been excellent
April 14, 2021
It has always been excellent. They are quick to book appointments and willing to help
Impossible to contact
April 9, 2021
Impossible to contact
Difficult to get an appointment when needed.
January 30, 2020
It’s really difficult to get an appointment when needed. The “book on the day” system doesn’t work when appointments run out in five mins. It is difficult to get an appointment when needed. The appointments they have are a bit hopeless and the waiting times on telephone can be up to 20 mins. Also for results etc. for my child age four, I’ve had to repeatedly call! They need to improve and be more efficient.
Can’t build a relationship with GP
December 3, 2018
Went for sprained ankle, just gave tablets for everything. So than went to A&E as tablets not enough. Staff change too much and they don’t know about you. Can’t build a relationship with GP.
Rude Reception Staff
August 31, 2018
Doctors are five star but the reception staff are very rude and insensitive.
If you find right gp excellent
April 19, 2017
Contact with regular GP usually great care despite pressures. Doesn't seem to be much understanding of complex mental health and trauma but empathy and kindness do go a long way. Usually have poor experience if not usual gp. Hard to book phone appointments on-line. Reception and nursing etc always friendly. A good practice. Issues are prob common to most practices. Extra time for ongoing issues usually not a problem which is invaluable.
Really helpful, put me at ease.
April 18, 2017
Efficient checking in process for the appointment, friendly and helpful staff.
Efficient, prompt, courteous
April 4, 2017
Pleasant staff, always dealt with matters satisfactorily.
Always changing the doctors. All young doctor
October 2, 2014
I had a cough and they gave medicine but after a while it was discovered it was cancer and it was too late. I would like them to listen more to patients and do proper tests to stop on time.
