Heartlands Hospital
Feedback Rating
Based on 1369 reviews
Reviews (1369)
Explained everything well.
Respiratory medicine (lung services)
February 19, 2025
My appointment was online and I was seen by a very polite consultant who explained everything well.
Busy but quite quick
February 19, 2025
Quite busy at the pharmacy but the staff are polite and helpful. They prepared my medication within 20 minutes which I think is fine when there are 30 patients waiting.
Very quick 10 day referral
Ear Nose and Throat
February 19, 2025
It was a very quick referral to ENT. Just 10 days. I was examined and the consultant provided me with medication.
Process medication quickly
February 19, 2025
The discharge pharmacy process medication requests very quickly and staff are very helpful and polite.
Excellent care and treatment
February 19, 2025
My son is an inpatient on ward 16. The doctors and nurses are very helpful and so far provided excellent care and treatment.
Long waits and no room
Accident and emergency services
February 19, 2025
I had to wait 4 hours last October in A&E. They need a bigger waiting room, there were people sitting on the floor. The care was good once I was good.
Couldn't fault them
February 19, 2025
I had day surgery for carpal tunnel and it was brilliant. They took care of me. Couldn't fault them at all.
Very quick and efficient
February 19, 2025
Really good, I came for a check up on my knee. They were very quick and very efficient.
Care on ward is good
February 19, 2025
The care on the ward has been good, they're still doing tests to see what is going on. The staff work hard and I feel listened to.
Didn't believe me at first
Accident and emergency services
February 19, 2025
Came in with excruciating pain and they didn't believe me at first. I waited a long time but eventually I was admitted and they have been good ever since.
