Reviews (18)

A corrupt system.

June 4, 2024
Not very good. Not accessible. I can't get a face to face appointment. They know I am homeless but they didn't call until 6PM and my battery was low. The staff are also very rude. The system is corrupt.
Anonymous

Referred on to other services - good!

August 9, 2023
They're good and have put me in touch with other services,
Anonymous

They're pretty good

May 12, 2023
I get mental health support from the mental health nurse. She comes out to me every couple of weeks and phones me every week. I can call them and they get back to me within a couple of days. They're pretty good. I call them for other health issues too and they're brill.
Anonymous

Know how to contact doctor

September 16, 2022
I'm registered at the health exchange. I know who I need to contact if I needed a doctor.
Anonymous

won't give larger prescription

September 16, 2022
Next door very convenient. won't give larger prescription, having to visit them more often.
Anonymous

Repeat Prescription is a problem

September 16, 2022
Repeat Prescription is a problem. Need to go every two weeks. I want them to give me at least 4 weeks’ worth. It’s a joke.
Anonymous

Its alright and handy

September 16, 2022
Its alright and handy because its next-door. Nervous talking with them, feel like issues get resolved even though it takes a long time for me to explain.
Anonymous

I find them really helpful

September 16, 2022
I find them really helpful, kind and really engaged with you.
Anonymous

Receptionist is helpful

September 16, 2022
Receptionist is helpful. Pandemic meant telephone consultations & prescriptions.
Anonymous

They don’t want to give me my medicine

September 16, 2022
Health exchange said they don’t want to give me my medicine.
Anonymous

Leave your Feedback


The Homeless Health Exchange

Primary Care Services for the Homeless

Contact

0121 465 3965

William Booth Centre
William Booth Lane
City Centre
Birmingham
B4 6HA

Location

Share this rating