Ley Hill Surgery Sutton Coldfield
Feedback Rating
Based on 55 reviews
Reviews (55)
Unable to get through to book for my daughter
December 7, 2020
Awful unable to get through to book for my daughter. Tried 3 times on hold for 90 minutes then got cut off.
My paperwork disappeared.
December 7, 2020
My husband has recently had a heart attack. I tried over 2.30 hours to get through to speak to someone on the phone. I had to go to the surgery to get a response. Having explained why I was there it took a receptionist 5 minutes to come outside to see me. She then took paperwork off me & said she would come back to speak to me. I waited 25 minutes & had ring the intercom for assistance. I spoke to a different receptionist who knew nothing about the paperwork or anything i had handed in. This paperwork disappeared.
Convoluted appointment system
February 22, 2018
Convoluted appointment system. Meant to have a nominated GP but never seen them. Confusing to patients.
Rude, dismissive Doctors
June 13, 2016
Don't read the notes and are not interested in you as a person - very upsetting experience for my wife. Dismiss you as old - get on with it
Had Flu Jab - Very Good
October 16, 2014
Went in early, very busy on a Saturday morning. I do wish we could see our own doctor instead of anyone who is free.
