Lordswood House Group Medical Practice
Feedback Rating
Based on 131 reviews
Reviews (131)
They are doing good with Phone appointments Lords wood house Surgery
April 21, 2021
I had a couple of very good telephone conversations with my GP. They are doing good with Phone appointments.
Access problem
April 20, 2021
Endless hanging on the he telephone
Much more difficult to access Lordswood house practice
April 18, 2021
Much more difficult to access and increased referrals to A/E without seeing. Have suspended video consult.
Excellent service
April 14, 2021
Excellent service. They really care about providing good healthcare
Mostly excellent
April 14, 2021
Mostly excellent. I am able to order repeat prescriptions and book appointments online without waiting in telephone queues.
Reception staff friendly
April 14, 2021
Good, reception staff friendly. GP knowledgeable do not have to wait too long.
Caring and helpful
April 14, 2021
They are very caring and helpful
Difficult to contact
April 13, 2021
V-consult was hopeless. Near impossible to get through on phone. Absurdly reluctant to see patients even when necessary and both doctor and patient fully vaccinated. Some patients do need to be seen!
Making an appointment is extremely difficult
April 10, 2021
Making an appointment is extremely difficult. 30-40 minute wait on phone is common. No other way of making appointments. On-line suspended. No times given for call backs. Old frail people having to wait outside with minimal shelter. When you do get to see a practitioner care is good.
Good
April 9, 2021
good