Lordswood House Group Medical Practice
Feedback Rating
Based on 201 reviews
Reviews (201)
Left without medication
November 20, 2023
The psychiatric nurse there is nice but you get left to it once you have spoken with them. They put me in touch with a social prescriber who phoned me. You get pushed from pillar to post. They give you hints and tips but no help. I can't reorder the antidepressants on repeat and they also say someone will be in touch and no one ever follows up and then your left without medication.
Excellent GP's but rude reception staff.
November 20, 2023
The GP's are excellent but the reception staff are quite rude and unprofessional in dealing with patients.
I changed practice due to amalgamation
November 15, 2023
I had been with them since I was younger. Having trouble getting appointments and the amalgamation of practices didn't work and they would send you to practices further away. I ended up changing practices because of this. It just didn't work for me.
NOT great
November 8, 2023
I wanted to make a routine appointment, as per contract they need to be open till 1830.It is on their website as well
I called a few times , the surgery was closed at 1720!!!!
I called a few times , the surgery was closed at 1720!!!!
Easy to get an appointment.
October 25, 2023
The GP is very good and getting an appointment is quite easy.
No same day appointments.
October 17, 2023
No good. You are waiting sometimes for a long time for appointments. It's a long wait on the phone. 2 to 3 hours and then they're fully booked. No same day appointments and they don't give you any alternative. It's very very hard.
Engaging and friendly staff.
October 3, 2023
Very engaging and friendly staff. At times waiting is long but it's okay.
My GP was very good
September 20, 2023
I have been with them for a very long time. My GP was very good and helpful. She retired and nobody informed us about it. We came to know when we went for an appointment.
They picked the phone on first ring
September 20, 2023
Last week my husband rang them and they picked the phone on first ring and gave him same day appointment.
Referred me on time
September 5, 2023
Very good and helpful GP. Referred me on time.