Poplars Surgery
Feedback Rating
Based on 78 reviews
Reviews (78)
Can never get an appointment.
May 7, 2024
I can never get an appointment with them. If I call at 8:15 , I can guarantee I will 47th in the queue. When you get through, there are no appointments left. I had a bad chest infection and have asthma. I have also had pneumonia and they still wouldn't give me an appointment.
Good
March 20, 2024
Good
Very happy
March 20, 2024
I am very happy with my surgery. Excellent GP.
Can get same day appointments.
February 12, 2024
The service has been brilliant. I can usually get an appointment with someone the same day. I call or go down at 8:00am and there is an appointment there ready and available. The staff are good too.
Very helpful GP practice
January 16, 2024
They're okay. I don't go to them much nowadays but they are very much helpful and a good GP practice.
Always a 5 star service
December 19, 2023
I have always received a 5 star service from the surgery.
Terrible
December 19, 2023
Terrible. No engagement especially from the midwife. No communication with the midwife or the GP. Didn't see the midwife until I was 26 weeks pregnant.
They do their best but you cant get through
December 5, 2023
I think it's the same here as everywhere. No available doctors and no appointments. Long waits. It's not their fault and they're good when you do get to see them or get through to them. They can only try their best.
Left with a big phone bill and no appointment
December 5, 2023
They don't give advanced appointments. You wait ages on the phone then there is no appointments left. You just end up with a big phone bill. It's so impossible sometimes.
Can't get an appointment so I use 111
December 5, 2023
The GP will only see you for one thing and that's it. It long waits to get an appointment and then when you get through there aren't any left. I have often relied on 111 to try and get advice or I'll try the pharmacy.
