Poplars Surgery
Feedback Rating
Based on 73 reviews
Reviews (73)
Always a 5 star service
December 19, 2023
I have always received a 5 star service from the surgery.
Terrible
December 19, 2023
Terrible. No engagement especially from the midwife. No communication with the midwife or the GP. Didn't see the midwife until I was 26 weeks pregnant.
They do their best but you cant get through
December 5, 2023
I think it's the same here as everywhere. No available doctors and no appointments. Long waits. It's not their fault and they're good when you do get to see them or get through to them. They can only try their best.
Left with a big phone bill and no appointment
December 5, 2023
They don't give advanced appointments. You wait ages on the phone then there is no appointments left. You just end up with a big phone bill. It's so impossible sometimes.
Can't get an appointment so I use 111
December 5, 2023
The GP will only see you for one thing and that's it. It long waits to get an appointment and then when you get through there aren't any left. I have often relied on 111 to try and get advice or I'll try the pharmacy.
Prescriptions not sent to pharmacy on time
October 26, 2023
The GP is excellent but its very difficult to reach him. Most of the time prescriptions are not sent to the pharmacy on time.
Very good
October 9, 2023
I am reviewed 6 monthly by phone or face to face by outreach team - consultant nurse dietician. Bloods feet weight at GP surgery.
Nightmare to get hold of.
September 28, 2023
Nightmare to get hold of. They don't have a dedicated doctor no more. Call them at 8am and 8:45 and no appointments left.
Makes you want to give up
September 26, 2023
Receptionists are gate keepers. I need an appointment for a review for diabetes and they tell me there's nothing available so they tell me to book online when I don't use the internet. You go into the surgery and there's no-one there. Waste of time and makes you want to give up.
Nightmare getting an appointment.
September 21, 2023
Nightmare getting an appointment. You ring up and they have no appointments available. I just keep ringing each day until I get one.
