Poplars Surgery

I had a telephone appointment to deal with sleep problems. The doctor was patient and happy to chat for up to 10 minutes about my problems and go through detailed advice sympathetically. This contrasted with another doctor from the same practice who, via telephone appointment, seemed less interested in my fleeting chest pains and made the conversation very short, leaving dissatisfied with the service.

Very good service made me feel in safe hands and answered questions I had.

Very efficient service for both vaccinations. Well ordered queue, in and out very quickly.

Absolutely fantastic service, very friendly and welcoming. Very accommodating and I felt well informed of everything that was happening.

Excellent

Generally the service at this surgery is excellent however given that the country has now commenced lifting restrictions I can't understand why it is still only possible to have triage appointments before face to face appointment is allowed This applies to all GP practices

Very good, responsive service. Would sometimes like to see a Dr, rather than filling in forms.

I have been with this surgery for over 40 years. It has excellent doctors, nurses and receptionists. My care has always been of the highest standard.

Have used them since 1975 when we came to Birmingham when my husband finished his time in the Royal Navy. I have had my second child through their GP service and also several operations like knee replacement, with excellent after care.

Excellent experience during lockdown. Telephone consultations have been efficient and effective. Sorting out issues in a timely way.